Data Entry Service Representative

Latrice Rogers

Raytown, MO ***** • 816-***-**** • *****************@*****.***

Professional Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service- oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Skills

Data Entry and Maintenance

Effective Customer Communication

Order and Refund Processing

Cash Handling

Work History

Retail Customer Service Associate and Manager, 09/2016 to Current Ross Dress For Less – Kansas City, MO

Distributed information to in-store guests and answered questions to serve needs and drive sales. Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.

Recommended appropriate services to customers and helped overcome objections with persuasive communication style.

Stockroom

Education

GED

Hickman Mills High School - 9010 Old Santa Fe Rd

Contact this candidate