Service Representative Administrative Assistant

Tristin Micek

*** ****** ***** ****, ** *****

Email: ********@*****.*** Cell:224-***-****

Summary of Qualifications

A dedicated and enthusiastic individual eager to collaborate with other professionals in providing exceptional customer care

Highly organized and efficient in fast-paced high-pressure environments; able to prioritize effectively to accomplish objectives with creativity and humor

Outstanding communication, motivation, and interpersonal skills

Ability to achieve immediate and long-term goals and meet operational deadlines Experience

Receptionist- May 2015- February 2016

Cary Grove Animal Hospital- Cary, IL

● Worked alongside clinical team (doctors and technicians) to insure treatment plans are successful

● Cultivated up-to-date and accurate records of activities and accommodations

● Responded to inquiries regarding policies, procedures, and programming

● Experience working with, training, and structuring a healthy team

● Oversaw patient intake and exits

● Assisted with the administration of the day-to-day operations of the human resources functions and duties

● Performed general veterinarian hospital care

● Insured vaccination history is up to date

● Re-stocked supplies and properly sanitized exam room

● Assisted in euthanasia

Administrative Assistant- February 2012 to September 2014 TBM LTD – Hernando Beach, FL

● Handled customer inquiries, appointments, and orders of merchandise o Filed all transactions and records

● Performed administrative support tasks, such as proofreading, transcribing, invoices, and balance sheets Server - March 2011 to December 2013

Carrabbba's– Brooksville, FL

● Knowledge and confident explanations and presentations of all menu and bar items

● Assisted hostesses, prepared tables and table settings, stocked service areas, coordinated in-depth reservations and event planning, and managed overall cleanliness of facility Customer Service Representative - June 2005 to January 2011 Motor Werks – Barrington, IL

● Consulted with customers to provide product and service information

● Took and submitted orders, set appointments, and constructed in-depth details of complaints

● Completed contract forms, prepared change of address records, and issued service discontinuance orders

● Followed up with customers in a timely manner to ensure successful orders and transitions Education

Harper Community College – Palatine, IL **General education courses, 2002-2003 Westwood College - Rosemont, IL **Criminal Justice, 2007-2008 References Available Upon Request

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