Data Entry Customer Service

Clarisagale (Risa) Lono

**** *. ***** **** #****. Plano. TX.

214-***-**** Ph

Network Capital (Irvine, CA). August 2018- Current- Lead Sr. Funder Customer Service Supervisor, Data entry, Review title, appraisal, credit report, MERS, debts etc. for accuracy of loan input, Balance and Review with Attorneys and Title/ closing office, Initial and Final CD, Process Loan Docs for Signing Review, Signed Package and Condition for Clear to Fund W/ AM and UW Balance Wire and Disbursement authorization for 60+ loans a month x Final VOE, Support Loan Agents in Rush Closings or Time Sensitive Clients, NonQm, Refi, Purchase- Conv, VA, FHA, Commercial, Trid, Compliance. Loan Stream (Santa Ana, CA). June 2017- Sept 2018 Lead Sr. Funder Review title, appraisal, credit report, MERS, debts etc. for accuracy of loan input Balance and Review with closing office Initial and Final CD, Process Loan Docs for Signing Review Signed Package and Condition for Clear to Fund W/ AM and UW, Balance Wire and Disbursement authorization for 60+ loans a month, Final VOE, Support Loan Agents in Rush Closings or Sensitive Customers, NonQm, Refi, Purchase- Conv, VA, FHA, New Construction, Grant Loans New American Funding (Plano, TX). March 2013- June 2017 Funding Mngr. Customer Service Supervisor, Review title, appraisal, credit report, MERS, debts etc. for accuracy of loan input, Balance and Review with closing office Initial and Final CD, Process Loan Docs for Signing Review Signed Package and Condition for Clear to Fund W/ AM and UW, Wire and Disbursement authorization for 60+ loans a month, Support Loan Agents in Rush Closings or time Sensitive clients, Refi, Purchase- Conv, VA, FHA, New Construction, Grant Loans, Train and assist team- New hire and company updates Impac Companies DBA Excel Mortgage Servicing Inc. (Irvine, CA) July 2012- March 2013 Sr. Lead Funder x Review title, appraisal, credit report, MERS, debts etc. for accuracy of loan input, Balance and Review with closing office Initial and Final CD Process Loan Docs for Signing, Review Signed Package and Condition for Clear to Fund W/ AM and UW, Wire and Disbursement authorization for 60+ loans a month, Support Loan Agents in Rush Closings or Sensitive Customers, Refi, Purchase- Conv, VA

, FHA, Commercial, New Construction, Grant Loans

Harmony Escrow June 2006- July 2012 Jr. Escrow Officer Open Escrow and Title Review, appraisal, credit report, MERS, debts etc. for accuracy of loan input x Order demands, liens, debts, Evidence of Insurance, property tax info, Review title, appraisal, credit report, MERS, debts etc. for accuracy of loan input, Balance and Review with closing office Initial and Final CD, Process Loan Docs for Signing, Review Signed Package and Condition for Clear to Fund W/ AM and UW, Wire and Disbursement authorization for 60+ loans a month, Support Loan Agents in Rush Closings or Sensitive Customers, Refi, Purchase- Conv, VA, FHA, New Construction, Grant Loans

Grover Escrow October 2000- June 2006 Escrow Officer Open Escrow and Title x Review title, appraisal, credit report, MERS, debts etc. for accuracy of loan input, Order demands, liens, debts, Evidence of Insurance, property tax info, Balance and Review with closing office Initial and Final CD, Process Loan Docs for Signing x Review Signed Package and Condition for Clear to Fund W/ AM and UW, Wire and Disbursement authorization for 60+ loans a month- Process checks for borrower refund, debts, and wire out payoffs, Support Loan Agents in Rush Closings or Sensitive Customers Refi, Purchase- Conv, VA

, FHA, New Construction, Commercial, Grant Loans

Qualifications: 9yrs Customer Service Supervisor, 20+yrs Mortgage experience, 9yrs Lead Sr. Funder, 4yrs Funding Manager experienced in coaching, training and developing personnel. 5yrs Escrow Officer Managing Team Loan types: (Conventional, FHA, 203K, VA, Streamlines, Jumbos, Bond, Reverse Mortgages, Commercial, Manufactured Homes, USDA) Knowledgeable of TRID * and federal, State regulations and guidelines Hands-on experience in generating loan documents, loan boarding, reviewing borrower documents, auditing, Service Releases, Reconveyance, Mortgage Insurance, taxes, escrow, loan funding, Cash Management and loan payoffs. Self motivated, very organized, Detailed-oriented and Customer Service is Always a Priority.

Technical skills: Encompass, MS Word, Excel, Power Point, Datatrac, Doc Magic, Outlook, Dashboard, Quickbooks, SAP, Docuware, Microsoft suite Reference: Talonna 951-***-**** Mngr

* Alexis Watson 310-***-**** Friend 5+

*Margarity Lyde (714) 399-507 Mngr