Support Representative Preparation Worker

John Rosa

Knowledgeable Boatswain's Mate comfortable leading array of responsibilities aboard US Naval ships. Navigation expert taking charge during damage control situations. Integral leader onboard with 3 years of experience and excellent communication skills. Responsible Boatswain Mate consistently striving to maintain highest company standards by holding crew members accountable and professionally dealing general public.

Skills

Good

Vessel inspection

Good

Boat steering

Excellent

Safety Procedures

Very Good

Cargo handling

Good

Route planning and optimization

Good

Ship maintenance and security

Excellent

Risk management assessments

Very Good

Safety protocols

Work History

Jan 2020 -

Current

Boatswain's Mate

USN, Norfolk, VA

USN

Address Chesapeake, VA, 23324

Phone 201-***-****

E-mail ****.****.******@*****.***

Oversaw cargo handling and inspected anchoring, mooring, fueling, towing and transferring of personnel and cargo.

Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo.

Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance.

Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.

Directed and coordinated crew members and workers, and maintained strict operational schedules and profit targets.

Navigated vessel routes and used navigation equipment to verify accuracy of calculations.

Maintained timetables by monitoring and managing loading and discharging of cargo and passengers and arranging for boat to be fueled, restocked with supplies and repaired.

Learned to operate new technology systems and procedures through instruction, simulators and models.

Verified hydraulic fluid, air pressure and oxygen levels to check on systems operations.

Thoroughly inspected boats before each embankment to verify maximum reliability.

Read gauges to verify sufficient levels of hydraulic fluid, air pressure and oxygen.

Dec 2018 -

Jul 2019

Point of Sale Associate

Target, Paramus, NJ

Reviewed and resolved differences between accounting information and cash drawer.

Restocked and organized merchandise in front lanes. Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Monitored self-checkout systems and provided assistance or intervention where required.

Jun 2017 -

Feb 2018

Dealer Support Representative

Route 46 Chrysler Jeep Dodge, Little Falls, NJ

Handled inquiries regarding deliveries, purchase orders and other customer- facing processes.

Answered and directed phone calls and liaised with customers in person. Kept records of inquiries, complaints and comments. Maintained digital records of delivery and receiving information Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences

Dishwasher

Jul 2016 -

May 2017

Boston Market, Mahwah, NJ

Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards. Stepped into additional roles during busy times to boost coverage of important stations.

Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.

Loaded more than 1000 glasses, silverware and dishes into dishwasher each shift, running average of 450 loads per day

Jul 2016 -

May 2017

Food Preparation Worker

Boston Market, Mahwah, NJ

Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations.

Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Prepared food orders to support waitstaff and other team members. Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity

Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations

Learned other teammates' work tasks to train as backup Transferred supplies and equipment between storage and work areas to support food preparation

Education

High School Diploma

John F. Kennedy High School - Paterson, NJ

Awarded [Award Name]

No Degree: Fire Science

Passaic County Community College - Paterson, NJ

Languages

Very Good

Spanish

Interests

Gaming

Art

Skateboarding

I skated since I was 13 years old and it's something that played a big part in shaping who I am today as a person. Skateboarding put me through a lot of obstacle to achieve my tricks. It showed me to never quit in life even when everything seems against me I will come out as the winner.

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