Medical Assistant Front Desk

REBECCA ELIASSAINT

*** ******* **** ***** ********** NJ 08854

Mobile 347-***-**** *************@*****.***

SUMMARY:

An experienced and dedicated Professional with an excellent record of efficient service. Ability to always multitask effectively and precisely, in accordance with the guidelines. An enthusiastic dependable professional who excels and thrives in challenging environment. An articulate, personable professional who displays initiative and excellent organizational and communication skills. PROFESSIONAL CAREER HISTORY

JFK AIRPORT, QUEENS, NY June 2016-April

-2020

Taxi Dispatcher /supervisor

Greet customers on phone and resolved their queries.

Coordinate with cab driver and ensure location is reached as per scheduled time.

Supervise working of cab drivers and completed required paperwork.

Provide feedback to management and resolve various customer and driver concerns. NEOMY DIALYSIS CENTER, BROOKLYN, NY. April 2021 /august 2021

Front desk/receptionist

Scheduling appointment for patients in person or over the phone.

Serves patients by greeting and helping them.

Sign patient in to see the doctor.

Organized patient’s files in excel.

Maintaining records and accounts.

Monitor stock and supplies at the clinic.

COOKIES THE KIDS DEPARTMENT, BROOKLYN, NY August 2014-May 2015 Customer Service

Adhered to professional standards, policies and procedures.

Identified and assessed customers’ needs to achieve satisfaction..

Received customer complaints with an open mind and made genuine efforts to provide solutions.

Build sustainable relationships of trust through open and interactive communication

Kept clean records of all customer inquiries, complaints, and transactions for future reference and evaluation. New York city police department-10 precinct/2019-present

Patrol subway entrances and stations.

Patrol housing developments, residential, and commercial areas.

Patrolling and watchman duty.

Preventing crime.

Protecting and escorting their employers property. SKILLS:

Fluency in English, French and Creole

Proficiency in Microsoft Office

Proficient in Microsoft Office and Internet Application

Communication

Time Management

Education/certification

Access career medical assistant training/ Certificate phlebotomy/ EKG technician Brooklyn NY. 2020

Erasmus high school2015 / High school Diploma/ /New York City College of Technology 2015-2019 i. Reference will be furnish upon request

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