Theresa Stang
Pacific, WA 98047
Cell: 253-***-****
***************@*****.***
Theresa has 30+ years of experience in Data Entry role.
10+ years of experience in a customer service plus data entry clerk using MS Office/Excel
Filing, copying, strong data entry into Excel
Account Payable with high attention
Managing business correspondences in Outlook
Call Center experience answering calls and routing calls
Strong communicator, both written and verbal
Fast learner in software
She is a punctual employee, with high attention to detail. She is also quite reliable.
SKILLS:
Scan Documents of the Clients Information into Company Software / Audit/Data entry
Typing speed 45 WPM
10 key speed 1200 KPH
Detail oriented
Microsoft Office
Employee supervision
Employee management
Internet networking
Short and long-term problem solving
Heavy invoicing and ordering, inbound/outbound calls
Handled 15 employees
Business knowledge for CEOs’
Professional Experience:
All Starz Staffing October 24, 2022 – Nov. 7, 2022
Contract Work – US Bank
Open mail for Good to go
Key Revenue bills in US Bank software.
Used 10 key input with accuracy.
Volt Staffing July 14, 2022 – Oct. 12, 2022
Short Contract- World Vision – Federal Way, WA
Donation Dept & Mailing Dept.
Sign up clients with their Children they want to support.
Handling credit cards & checks.
Place the money where the clients want them to go
Matching 2 catalog with Names, letter for person who are supporting children over different counties.
Sort catalogs that are going back to the children saying Happy birthday &
Other events. Total of 4 items in an envelope then getting it ready for the Mail.
Valintry Tech May 16, 2022-July 1, 2022
Contract work – Signature Flight Support – Seattle, WA
Accounting Assistant
Software in FMS
Putting information about fuel entry into FMS
Order supply when needed.
Count Petty Cash and doing the Banking plus recon
Reports matching Invoices with ASR tickets
Talk with Vendors about their Invoices
Bank reconciliation with Invoices
FreeAliance March 21, 2022 – April 29, 2022
Government work JBLM
Data entry into the Army software.
Had to do training into Army security before doing any work.
Watch or read Army security then take tests and get 80%.
All Starz Staffing Oct 8, 2021 – Feb. 21, 2022
Contract work – STG Logistic
Training to help with Canadian Shipments – paperwork for drivers
Working with a team to scan paperwork into their computer software.
Keep orders coming inbound / outbound shipments
E mail, scan or copy paperwork
Did dispatch with 2 others.
Booking shipments in freight
Entering Data in Wheels, plus outlook
UPS/T Force Freight – Tukwila March 2, 2021- October 1, 2021
Straight Hire - Appointment Clerk
Taking inbound calls & making outbound calls
Software in PREA & Edge
Excel, Outlook for sending out & answering e mails.
Scheduling shipments & research where the shipments are.
All Starz Staffing – Kent, WA Oct. 21, 2019 – Feb. 2,2021
Contract Work – US Bank
Open mail for Good to go
Key Revenue bills in US Bank software.
Used 10 key input with accuracy.
Randstad Central Delivery – Florida Aug. 26, 2019 – Oct. 2, 2019
Short Contract Work – XPO Logistics- Fife, WA
Data Entry into Rail Optimizer & TRK Plus
Customer Orders, Work Orders, place Driver’s information
Place cost in Customer Orders & Approved the charges
Help with Dispatcher with work orders
Customer Services
– Auburn, WA July 15, 2019 – July 25, 2019
Short Contract Work – Mail Organizer for American Northwest, Multi Service
Stuff envelopes
Work with a stamp machine for postage
Filing client’s paperwork
Accountemps – Robert Half Federal Way, WA June 24, 2019 – June 26, 2019
Short Contract Work – Data Entry for Blacklist Holding
Enter Data into their software.
Customer Services
Accountemps - Robert Half Federal Way, WA June 12, 2019 – June 19, 2019
Contract Work – Data Entry & Account Payable for Silver Superstore
Take orders over the phone & Customer Services
Account Payable of Vendors and clients
Apple One Kent, WA February 20, 2019 to April 3, 2019
Contract Work – Data Entry for SEIU Healthcare - Union Department
Data Entry into their Computer software.
Add the person’s info and Union Due’s into their Healthcare.
Volt Staffing Auburn, WA September 17, 2018, to Jan. 17, 2019
Contract Work – Account Payable for World Vision – Donation department
Add new donations to the right accounts
Add the child to the donation clients
Input into World Vision software, CRM, OCA software.
Made our deadlines working with Credit cards entry
Accountemps Bellevue, WA July 31, 2018 – August 15, 2018
Contract Work – Account Payable for Old Castle Precast
Update Credit Score for Customers into their software.
Upload Credit applications, Tax exempt forms
Customer Services
Accountemps Bellevue, WA June 22, 2018 – July 12, 2018
Contract Work – Account Payable for Poe Construction
Record Invoices into Visa software
Filing Invoices, make copies
Budget forms for the Managers using Excel spreadsheet.
Account payable to Vendors
Insight Global Bellevue, WA November 27, 2017 – April 27, 2018
Contract Work – Compliance Dept for True Blue Staffing
Data Entry on Compliance Papers for New Employees
Making calls to Branches to talk about what Forms are needed
Scheduling New Employees for Drug Testing
Putting information into Excel, Word
Company Software Fieldglass, Cisive, & Prism
General Employment Corestaff Bellevue, WA October 17, 2017 – November 10, 2017
Contract work – Data entry for Arkive
Scanner gun labels by starting number of each file.
Key 10 by touch
In put into Arkive computer software
The Pelsten Group Tukwila, WA November 29, 2016 – July 1, 2017
Contract work – Data entry for Group Health now Kaiser
Membership dept. entering data entry into their software.
Update with new customers information plus Term when needed. Working on time with data.
Copay Tax port were entering SS # plus sending out their ID cards.
Work with sales reps. inbound and outbound calls.
Meet deadlines with Business accounts each month with their account payables and receivables.
Mobius Staffing Fife, WA November 7, 2016, to November 11, 2016
Receptionist- Temp work for 1week Customer Services
Set up food for the employees during testing for Milgard
Answer any questions when new employees from out of state.
All Starz Staffing Kent, WA October 2016 – October 2016
One weeks for US Bank - Temp work
Opening mail for Revenue
TRC Staffing Seattle, WA June 2015 – September 2016
Assembly line with Seattle Foods – Data Entry
Handling product in packaging
Strong ability to anticipate hurdles
Work to achieve resolution predicatively and proactively
Work with other employees and teams
New ERA Staffing Auburn, WA November 2014– May 2015
Assembly line with Whole Foods – Data Entry
Enter work orders into their computer
Assisted employees with details of work orders
Took inbound calls and made outbound calls to customers
Filing away yearly invoices
Self Employed Lake Tapps, WA May 2014 – November 2014
Household Management – Customer Services
Answers phone calls
Scheduling appointments
Data entry in QuickBooks
Auditing and research to make sure bills are correct
Shipping/Receiving
Self Employed Tacoma, WA May 2013 – April 2014
Supervisor – Customer Services
Supervised staff and facilitated employee teamwork
Care of Clients when needed
Addressed clients and employee concerns
Randstad Staffing Federal Way, WA May 2011 - April 2013
Warehouse Clerk
Customer service for JC Penney’s
Taking prices off the tickets and putting new ones
All Star Staffing Kent, WA April 2010 – April 2012
Data Entry & Customer Services
Invoicing for Manheim Car Auction
Handling dealer’s invoicing when purchases cars
Handling two lanes during the Auction
Sales of Auto Care and insurance
Customer Services
Corporate Security Solution Seattle, WA September 2010 – Sept, 19, 2011
Security Guard – Customer Services
Daily reports
Customer service with phone calling
Data entry in Excel
Check backpacks on Pilots heading to the planes
Kmart Retail Store Kent, WA December 2009 – September 2010
Cashier – Customer Services
Handling orders and cash
10 keys by touch
Helping customers with finding items
Apple One Staffing Kent, WA August 2009 – November 2010
Data Entry
US Bank Data entry into their computers
10 keys by touch
Balance the accounts
ACS Call Center Auburn, WA December 2008 – May 2009
Data Entry & Customer Services
Fix any errors that the client has done online
Sale products to clients on the phone or data plan
Organized and entered pertinent information in ACS software
Education:
Courage 360 Tacoma, WA June 2016 – July 2016
· Microsoft in Word, Excel, Access, and PowerPoint Graduate July 28, 2016
Torrance Adult School Torrance, CA February 1984-Decemeber 2007
· Accounting, Excel, Word, Outlook, QuickBooks Certificates
Lawndale High School Lawndale, CA Graduate June 1977
· Business courses, 10 keys by touch, typing, keypunch computers
Software
Software Fieldglass, Cisive, & Prism, QuickBooks, Visa, Prea, Edge, Outlook,
Microsoft office, FMS, CRM, AS/400