Customer Service Personal Assistant

Christina Crews

Nahunta, GA

Merchandise Volt certificate

+192-***-****

Part-time merchandising, Wal-Mart VOLT certification, certified nursing assistant, patient care aide, certified caregiver

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Store Manager

Dollar General - Lexington, TN

March 2013 to July 2018

I was responsible for all the employees, responsible for making customers happy, keep the store organized and cleaned. Kept windows clean and streak free.Put ads out.

• Managed store and daily cash deposits

• Managed nightly cash, register, sales, and financial totals

• Managed store and bank security system

• Thrived in a highly challenging customer service environment

• Managed the scheduling, recruiting, hiring and training of new store employees

• Supervised employees to maintain goals to meet corporate objectives

• Responsible for staff scheduling

• Trained and mentored all staff

• Tracked sales performance

CNA - Certified Nursing Assistant

Atlantic Homeaide - Waycross, GA

January 2009 to July 2013

Traveled to patients home and helped them shower, clean, cook or anything they needed done. Manager

McDonald's - Blackshear, GA

January 2004 to January 2009

Make schedule, train employees, cook, clean, make sure employees are doing their job, give exceptional customer service

• Handled opening and closing of restaurant

• Supervised all employees on the clock

• Managed day-to-day operations

• Managed restaurant bank accounts

• Handled customer relations

• Generated sales, revenue, and payroll reports

• Responsible for hiring new recruits

• Prepared staff schedules

• Balanced tills

• Cleaned restaurant

• Planned events"

Education

High school in Diploma

Continental Academy - Coral Springs, FL

August 2003 to October 2004

Skills

• Key Holder

• Retail Management

• Team Building

• Sales

• Merchandising

• Scheduling

• Inventory

• Customer Service

• Management

• Cash Handling

• Retail

• Training

• Marketing

• Medical Terminology

• Computer Skills

• Customer Service Skills

• Outlook

• Receptionist

• Planogram

• retail sales

• Time Management

• Microsoft Word

• Excel

• Front Desk

• Microsoft Excel

• Multilingual

• B2B Sales

• Event Planning

• Business Development

• Account Management

• Cold Calling

• Negotiation

• Sales Management

• Upselling

• CRM Software

• Store Management Experience

• Recruiting

• Administrative Experience

• Presentation Skills

• Telemarketing

• Salesforce

• Research

• English

• Customer Service (10+ years)

• Dispatch (6 years)

• Driving

• Care plans

• Leadership

• Personal Assistant Experience (10+ years)

• Certified Nursing Assistant (6 years)

• Vital Signs Experience (10+ years)

• E-Commerce

• Typing

• Patient monitoring

• Laboratory experience

• Home care

• Caregiving

• Patient care

• Cleaning

• Live chat

• Customer support

• Cpr (10+ years)

• First aid (10+ years)

Certifications and Licenses

Volt Merchandising Certificate

March 2019 to Present

Took a class and done a test to be certified to work at Wal-Mart as a merchandiser. Assessments

Work Style: Reliability — Expert

September 2019

Tendency to be dependable and come to work

Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Customer Service Agent-Call Center

PCA/PSA

Contact this candidate