Shaniqua Gully

**** ******* ***, **, *********, IA, 50301, US

515-***-****

adtl1w@r.postjobfree.com

Professional Summary

Certified transportation distribution and logistics technician with background and management and

operations seeking opportunity to utilize customer service experience and positive attitude to contribute in

growth with an organization.

Skills

Certified transportation distribution and logistics

Education

Some college (No degree)

DMACC Urban Campus - Des Moines, IA

Work History

Pickle Tech - April, 2022 to Present

Hormel Osceola Foods - Osceola, IA

• Hormel Osceola Foods

Manager - February, 2017 to February, 2018

Fazoli's - Fort Dodge, IA

Manager - January, 2013 to October, 2013

McDonald's - Des Moines, IA

• McDonald's

Teacher's Aide - January, 2008 to July, 2010

Bear Basics Children's Center Inc - Des Moines, IA

Certifications

10 hours of osha certified

Certified logistics associate technician

• Transportation distribution logistics program

Professional Summary:

Certified Transportation, Distribution, and Logistics Technician with background in management and

operations, seeking opportunity to utilize customer service experience and positive attitude to

contribute and grow with an organization,

Work Experience:

Manager

Fazoli's Restaurant~-Fort Dodge, IA

2/2017 -2/2018

Oversaw dally activities including ordering, scheduling employees, and financial reporting.

Recruited and trained new employees, developed rapport with both staff and customers

Completed management training certification program through ServSafe

Counted money, reconciled safe, and made bank deposits

Investigated and resolved complaints regarding food quality, service, or accommodations

Manager/ShiftLeader

McDonalds-Des Moines, IA

1/2012 - 10/2013

Performed food preparation or service tasks, such as cooking, clearing tables, and serving food

Monitored food preparation methods, portion sizes, and presentation

Scheduled staff hours and assigned duties

Greeted guests and ensured overall positive customer experience

Counted money, reconciled safe, and made bank deposits,

Teacher Aide

Bear Basic Children's Center-Des Moines, IA

11/2008 - 7/2009

Instructed children in health and personal habits, such as eating, resting, and toilet habits

Maintained a safe play environment, including sanitizing toys and play equipment

Supported children's emotional and social development, encouraging understanding of others

Communicated with children's parents or guardians about daily activities and behaviors

Observed and monitored children's play activities

Skills and Recognition:

10+ years of customer service experience

Precise and accurate financial reconciliation

Hard-working, flexible, and positive attitude

Experience with managing groups of employees, scheduling, and daily operations

Education and Training:

DMACC: Transportation, Distribution, Logistics Program

Certified Logistics Associate/Technician

OSHA 10-hour Safety Certification

Forklift Operator

ServSafe: Certified Manager Program

Completed 1/2019

Roosevelt High School

High School Diploma

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