Data Entry Customer Service

Philip Tucker

**** ***** **** ******, ******* FL 33594

813-***-**** • **********@***.***

Professional Highlights

Patient service-oriented Pharmacist also licensed as a Consultant

Pharmacist and have an advanced certification in Pharmacist

Immunization Delivery. Have a background in clinical pharmacology and have training in patient medication therapy management. +

Have a track record of maintaining positive relationships with customers, medical professionals, healthcare organizations and insurance providers. Experienced in retail, long-term care, and hospital pharmacy with over 5 years of experience in each. Also experienced in mail order pharmacy and specialty care pharmacy. Dedicated to providing the highest quality patient care possible and excels at teamwork, conflict resolution and making sound decisions under pressure. Empathetic and intuitive during client interactions and adept at building trust and strong customer relations.

Certificates/Awards

In good standing with the Florida Board of Pharmacy

Consultant license with the Florida Board of Pharmacy

Certified to give Immunizations. Experience in MTM with familiarity in mtm Outcomes, and Mirixa

Degree in natural medicine (ND)

Expertise

Exceptional patient care and interaction

HIPAA trained

Certified Immunizing Pharmacist in Florida

CPR certification

MTM Pharmacist

Dedicated and independent.

Skills

Cash register.

Counseling.

Data entry.

Filling.

Inventory control.

Managing.

Scheduling.

Work Experience.

Pharmacy Manager December 2017- July 2022 Michael’s Pharmacy

Duties included filling and checking prescriptions, counseling patients, inventory control data entry and ringing cash register.

Entered new patient profiles and prescriptions into medication input software system. Marketing by visiting Dr. offices telling them about the pharmacy. Managed and performed MTMs on various customers. Provided friendly customer service. Successfully assisted customers with medical issues and provided valuable healthcare counseling.

On Call/Floater Pharmacist June 2016 - October 2017 MCRHS Pharmacy (Bradenton, FL)

Duties included filling and checking prescriptions, counseling patients, inventory control data entry and ringing cash register. Entered new patient profiles and prescriptions into medication input software system.

Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Communicated with all customers and staff in a pleasant and professional manner. Successfully assisted customers with medical issues and provided valuable healthcare counseling.

Staff/Floater Pharmacist January 2010 - January 2015 CVS (Plant city, FL)

Duties included filling and checking prescriptions, counseling patients, inventory control, data entry and ringing cash register.

Entered new patient profiles and prescriptions into medication input software system.

Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Communicated with all customers and staff in a pleasant and professional manner. Successfully assisted customers with medical issues and provided valuable healthcare counseling. Administered influenza, pneumonia, and Zostavax vaccinations.

Staff/Floater Pharmacist January 2009- December 2009 CVS (Bartow, FL)

Duties included filling and checking prescriptions, counseling patients, inventory control data

entry and ringing cash register.

Entered new patient profiles and prescriptions into medication input software system.

Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Communicated with all customers and staff in a pleasant and professional manner. Successfully assisted customers with medical issues and provided valuable healthcare counseling.

Staff/Floater Pharmacist January 2008-December 2008 CVS (Mount Dora, FL)

Duties included filling and checking prescriptions, counseling patients, inventory control data entry and ringing cash register

Staff Pharmacist/Prn November 2003 to 2016 Pharmacy One Pro (Winterhaven, FL)

As a certified HIV counselor at that time became actively involved in HIV counseling, and therapeutics while also verifying the accuracy and completeness of information on prescriptions.

made recommendations to physicians concerning appropriate HIV therapy. Communicated with all customers and staff in a pleasant and professional manner.

Also involved in MTM (Medical Therapy Management)

Staff/Floater Pharmacist January 2001-January 2007 CVS (Tampa, FL)

Duties include filling and checking prescriptions, counseling patients, inventory control data entry and ringing cash register.

Staff Pharmacist October 2000-December 2008 Kindred Hospital (Tampa, FL)

Duties included filling and checking prescriptions, counseling, dosing patients, interactions with Physicians.

Entered new patient profiles and prescriptions into medication input software system.

Dispensed and delivered patient medications to patients throughout the hospital. Filled in as the clinical Pharmacist when the regular clinical pharmacist had a day off

Used medication input software to safely and accurately dispense medication. Efficiently answered multi-line phone and processed high volume of order requests from doctors and nurses.

Pharmacist/Consultant Pharmacist/Pharmacy Manager

Network Healthcare (Tampa, FL) August 1995-December 2000

Entered new patient profiles and prescriptions into medication input software system. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Efficiently answered multi-line phone and processed high volume of order requests from doctors and nurses. Accurately recorded compounded sterile products and prepared appropriate labels. Maintained drug inventory levels. Verified accuracy and completeness of information from prescription and refill requests. Maintained proper storage and security conditions for all medications. Communicated with customers, staff, and Doctors and all other health care professionals concerning the patient in a pleasant and professional manner. Collaborated closely with healthcare professionals to monitor and assess the quality and effectiveness of drugs or drug regiments. Interpreted and evaluated the validity and safety of medication orders and prescriptions. Maintained proper pharmacy and general safety procedures and standards, including department cleanliness. Conducted drug utilization reviews, drug interventions and therapy management. Conducted bi-annual chart reviews at assisted living facilities (ALF) as a consultant pharmacist. Did random inspections on proper charting and med pass at nursing homes ensuring that they would be compliant with state inspections. Duties also included scheduling and managing day to day operations of the pharmacy. Was on call after hours.

Pharmacist/Pharmacy manager April 1994-August 1995 Joel and Jerry's (Tampa, FL)

Duties included filling and checking prescriptions, inventory control and data entry. Also managed the pharmacy.

Licenses

Florida Pharmacist License 1991 - present

Georgia Pharmacist License 1992 - present

Consultant [Pharmacist License 1996 - present

Certified Florida HIV Counselor 2005-2007

Education

American Institute of Holistic Theology

Doctor of Philosophy: Holistic Theology/Naturology

Holistic Theology/Naturology

American Institute of Holistic Theology (Birmingham, AL) Doctor of Divinity (DD):

Holistic Theology

Florida A & M University.

Bachelor of Science: Pharmacy

References

References include present employer and former instructors, will be provided upon request.

Contact this candidate