Production Worker Customer Service
Resume:
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*******.*****@*****.***
Education
Lewis-Clark State College, Lewiston, ID. Spring, 2001-Fall, 2006
BSW degree in Social Work, Minor in Psychology
Research Study Conducted: Stress Levels of parents with children with disabilities
Current Position
Pizza Hut December 2020-Current (General Manager Neisha Rutledge)
Delivery Driver, Customer Service, Production Worker
Social Work Experience
Dr. Phillips, Lewiston ID. December 2019-June 2020.
Assist adults with managing their mental health disorders by assisting these individuals with developing an understanding of their mental health disorders and assisting them with developing coping skills to manage their symptoms.
State of Idaho Department of Children and Family Services, Lewiston ID. April 2017-November 2018
Perform Safety Assessments and Case Management. Work with the team and prosecuting attorney to identify safety concerns for children, report findings to the judge in court.
Alternative Nursing Services, Lewiston, ID. Feb, 2008-April 2017, November 2018-April 2019
Program Manager DDA/Reshab department: Overseeing all services provided to Adults and Children with developmental disabilities
Developmental Specialist for adults and children/QMRP
Intake and Evaluations on prospective clients
Develop and Implement DDA/Reshab/Vocational/24 Hr. Support Plans/QMRP Plans
Supervise Therapy Technicians working in the field/ oversee all Developmental specialists
Plan and Provide Monthly/ Weekly Trainings for staff
Assist clients with other organizations, EX. Service Coordinators, Payees
Calculate and File Client Data and update Statuses monthly
Trainings Completed: 22 Hours of writing measurable objective, 8 hours of IBI & Developmental Therapy, 7 hours of person centered planning, 2.5 hours of functional Behavior Analysis
Taco Time, Lewiston, ID, Spring 2001- Fall 2008
Customer Service
Food Server
Community Support Specialist, SL Start, Lewiston, ID.
Full Time Position May 2005- June 2006
Therapy Technician for Adult and Children with Developmental Disabilities
Field / Internship, SL Start, Lewiston, ID.
Full Time Field Placement, Fall 2005 - Spring 2006
Update Medical Socials for Clients
Assist clients with other organizations; ex. Social Security
Intake and Evaluations of prospective clients
Develop and Implement Training plans
Prepare for termination of Res Hab program
File Client Data and update Statuses monthly
Volunteer Experience
YWCA: 2004-2005
Answering Crisis line
25 hours of Training on how to deal with crisis situations and protocol in different situations.
Additional Experience
Teleperformance, Lewiston, ID. Winter, 2001- Fall, 2001
Telemarketing
Selling offers to credit card holders
Columbia Grain Inc, Nezperce, ID. Fall, 2000- Winter, 2000
Summer Job weighing trucks
Record and file invoices
St. Johns Hardware, Nezperce, ID. Winter, 1997- Spring, 1999
Sort and File 3 page invoices
Answer Phones
Janitorial
Misc. Jobs
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