Crew Member Incident Manager

Bhawneet Kaur

Fresno, CA ***** 1-559-***-***** **********@******.***

Summary

Dedicated Major Incident Manager at subway and have experienced in providing expert solutions to prevent the recurrence of critical problems. Dedicated to improving response procedures and efficiency. Skills

Incident processing

Process reviews

Emergency response understanding

Fluent in 3 languages - English, Hindi, Punjabi

Documentation skills

Experience

MANAJOR 11/2020 - Current

Subway - Fresno, CA

Documented information before, during and after incidents in order to model trends, generate reports and recommend updates.

Responded to critical incidents without delay.

Collaborated with involved team members to complete post-incident assessments. Developed and managed standardized response processes for maximum efficiency. Remained calm and poised during high-priority incidents. Collected and analyzed all incident data, noting processes that were particularly effective. Created plans for remediation ahead of time, altering procedures during actual incidents whenever necessary. Introduced all team members to latest hotel services, encouraging staff to discuss offerings with guests upon checking in.

Prepared and disseminated public information.

CNA 08/2021 - 11/2022

Riverbluff memory care - Fresno, CA

LABOR WORKER 04/2022 - 07/2022

Amazon Delievery station - Fresno, CA

CREW MEMBER 06/2020 - 10/2021

McDonald's - Fresno, CA

Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock. Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift. Packed all fast food products in approved containers, cups and bags. Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.

Restocked supplies, removed trash and cleaned areas. BABY SITTING 04/2019 - 05/2020

Neighbours And Family Members - Fresno, CA

Cleaned and tidied living room and kitchen after activities to maintain safe spaces. Monitored children's safety and well-being to prevent accidents and falls. Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.

Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.

Read stories and played alphabet games to promote early literacy. Assisted children with bathing and potty training to instill good hygiene from young age. Education and Training

Central Unified School District - Fresno High School Diploma 06/2021

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