Michelle Bingley-Porter

Receptionist

Tulsa, OK *4112

adtkvy@r.postjobfree.com

+1-918-***-****

Authorized to work in the US for any employer

Work Experience

Pharmacy Services Representative

Blue Cross Blue Shield of IL, MT, NM, OK & TX - Tulsa, OK June 2018 to September 2022

Answer and transfer calls

Assist members with finding medications and benefits, sending prior authorizations to doctors

• Explained products and benefits

• Provided assistance to clients

• Answered phone and assisted Claims and Pricing with changes

• Maintained up-to-date knowledge of customer accounts

• Collect payments

• Data entry (Microsoft-word, PowerPoint, spread sheets)

• Mail documents

• Worked from home for this company for 2.5 years

Customer Service Representative

Capital One - Tulsa, OK

September 2017 to November 2017

• Answered general questions

• Assisted customers with a warm and professional attitude

• Provided policy and service information

• Managed client records

• Performed data entry for customer information, Collect payments and Benefits Associate

Walmart neighborhood market - Tulsa, OK

May 2017 to September 2017

Greet customers, assist with self check, cash checks Receptionist

North Little Rock Housing Authorities - North Little Rock, AR August 2015 to March 2016

Greeting customers

Taking incoming & outgoing calls

Scheduling appointments

Collecting data & entering in the system

Preparing Applications & applicants for interview

Filing documents

Printing/ Faxing

Mailing out letters

Verifying applications

Reason for leaving: Maternity leave & relocated

Receptionist

Shorter college Garden Apartments - North Little Rock, AR December 2014 to September 2015

I answered & transferred calls, filed, greet tenants Rec-aid

North Hikes Community Center

August 2014 to February 2015

Duties: Secretarial, janitorial, answer calls

Reason for leaving: laid off

Receptionist

J Kelly

January 2014 to November 2014

Duties: Answering incoming calls & Transferring them to be further assisted, Entering customers information in the system & getting them ready for interview Filing & sorting documents

Checking customers in for appointments,

Ordering office supplies

Assist design ads for the week

Schedule appointments

Emailing clients

Reason for leaving: to better opportunity

Education

North Little Rock High School - West Campus - North Little Rock, AR August 2011 to May 2014

Skills

• Microsoft, Word, Power Point, Microsoft excel (10+ years)

• Customer Service Skills, Secretarial (7 years)

• Ipoppy, Titan, Road map (Less than 1 year)

• Schedule Appointments (2 years)

• Typing (10+ years)

• Insurance Verification (4 years)

• Microsoft Outlook (10+ years)

• Pricing (4 years)

• Interviewing (2 years)

• Medical Scheduling

• Office Management

• Data Entry (6 years)

• HIPAA (5 years)

• English (10+ years)

• Phone Etiquette (10+ years)

Certifications and Licenses

WAGE

September 2014 to Present

Typing, Microsoft all systems,

Incoming calls, Outgoing calls, How to create a spread sheet, How Filing properly, How to start & send emails.

Food Handler

April 2016 to April 2018

Certification to handle food

Contact this candidate