Data Entry Service Representative
Resume:
Michelle Bingley-Porter
Receptionist
Tulsa, OK *4112
************@*****.***
Authorized to work in the US for any employer
Work Experience
Pharmacy Services Representative
Blue Cross Blue Shield of IL, MT, NM, OK & TX - Tulsa, OK June 2018 to September 2022
Answer and transfer calls
Assist members with finding medications and benefits, sending prior authorizations to doctors
• Explained products and benefits
• Provided assistance to clients
• Answered phone and assisted Claims and Pricing with changes
• Maintained up-to-date knowledge of customer accounts
• Collect payments
• Data entry (Microsoft-word, PowerPoint, spread sheets)
• Mail documents
• Worked from home for this company for 2.5 years
Customer Service Representative
Capital One - Tulsa, OK
September 2017 to November 2017
• Answered general questions
• Assisted customers with a warm and professional attitude
• Provided policy and service information
• Managed client records
• Performed data entry for customer information, Collect payments and Benefits Associate
Walmart neighborhood market - Tulsa, OK
May 2017 to September 2017
Greet customers, assist with self check, cash checks Receptionist
North Little Rock Housing Authorities - North Little Rock, AR August 2015 to March 2016
Greeting customers
Taking incoming & outgoing calls
Scheduling appointments
Collecting data & entering in the system
Preparing Applications & applicants for interview
Filing documents
Printing/ Faxing
Mailing out letters
Verifying applications
Reason for leaving: Maternity leave & relocated
Receptionist
Shorter college Garden Apartments - North Little Rock, AR December 2014 to September 2015
I answered & transferred calls, filed, greet tenants Rec-aid
North Hikes Community Center
August 2014 to February 2015
Duties: Secretarial, janitorial, answer calls
Reason for leaving: laid off
Receptionist
J Kelly
January 2014 to November 2014
Duties: Answering incoming calls & Transferring them to be further assisted, Entering customers information in the system & getting them ready for interview Filing & sorting documents
Checking customers in for appointments,
Ordering office supplies
Assist design ads for the week
Schedule appointments
Emailing clients
Reason for leaving: to better opportunity
Education
North Little Rock High School - West Campus - North Little Rock, AR August 2011 to May 2014
Skills
• Microsoft, Word, Power Point, Microsoft excel (10+ years)
• Customer Service Skills, Secretarial (7 years)
• Ipoppy, Titan, Road map (Less than 1 year)
• Schedule Appointments (2 years)
• Typing (10+ years)
• Insurance Verification (4 years)
• Microsoft Outlook (10+ years)
• Pricing (4 years)
• Interviewing (2 years)
• Medical Scheduling
• Office Management
• Data Entry (6 years)
• HIPAA (5 years)
• English (10+ years)
• Phone Etiquette (10+ years)
Certifications and Licenses
WAGE
September 2014 to Present
Typing, Microsoft all systems,
Incoming calls, Outgoing calls, How to create a spread sheet, How Filing properly, How to start & send emails.
Food Handler
April 2016 to April 2018
Certification to handle food
Contact this candidate