Medical Assistant Service Representative
Resume:
Carla Torres
Certified Medical Assistant
Highly motivated and committed Medical Assistant that utilizes superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring experience and educational background as well as a positive attitude to your team.
Contact
Address
San Juan, TX, 78589
Phone
***************@*******.***
Skills
Public speaking
Excellent
Client relations strength
Excellent
Telephone etiquette
Excellent
Operations support
Excellent
Staff education and training
Excellent
Administrative tasks
Excellent
Administrative support
Excellent
Relationship building
Excellent
Treatment planning
Languages
Spanish
Excellent
Work History
2017-10 - Current
Volunteer
Pharr, San Juan, Alamo Independent School District, Pharr, TX
Assembled projects, created bulleting boards, and expedited job requests. Organized and headed monthly volunteer meetings.
Supervised and assisted students in classrooms.
Provided Constructive Feedback to curriculum writers and administrators.
President of Liberty Middle School volunteers from 2019-2020.
2007-06 - 2010-08
Supervisor
Mirsa Manufacturing, Reynosa, Tamaulipas, MX
Created successful daily work schedules, assured deadlines and staffed shifts. Presented quarterly reports to Executive Branch.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows. As supervisor, efficiency was improved by 30%.
Interviewed, hired and trained new employees for production positions. Created and presented inventory reports, and graphics.
2004-03 - 2007-05
Customer Service Representative
Terra Network Company, Reynosa, Tamaulipas, MX
Provided primary customer support to customers and demonstrated high level customer service. Customer complaints decreased by 40%. Resolved concerns and customer needs.
Evaluated technical problems and found appropriate solutions.
Configured, delivered, and installed internet solutions for Customers..
Created daily work schedules, plotted routes and was responsible for billing and collection of every job completion.
Education
2022-10 - 2022-10
GED
UTRGV - Edinburg, TX
2000-08 - 2004-03
Bachelor of Science: Computer Science
Valle Del Bravo - Reynosa, Tamaulipas, MX
1997-08 - 2000-05
High School Diploma
Telebachillerato 412 High School - Veracruz
Certifications
Phlebotomy 02/07/2022
EKG Technician 04/11/2022
Patient Care Technician 06/23/2022
Medical Assistant 09/02/2022
Substitute Teacher 09/24/2021
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