Qa Analyst Business

Susheel Kumar Manne

Email: adtkus@r.postjobfree.com

Mobile: +1-530-***-****

LinkedIn URL

PROFESSIONAL SUMMARY

11+ years of experience in Testing, Business Analysis, ETL and delivering complex Business programs, Integration systems using Waterfall and Agile methodologies on Healthcare, Supply chain management, Telecommunications industry.

Attend Technical refinement meetings, Business refinement meetings to understand complexity of program and provide estimates on behalf of SQA.

Expert in Identifying, Developing and Implementing QA processes & procedures.

Specialized in building competent teams from grass roots and successful timely delivery of enterprise level projects.

Successfully delivered 2 yearlong projects in 8 months in compliance with Service Level Agreement (SLA), saving company resources and extension of other businesses.

Successfully implemented changes in QA process to reduce production defect leakage by 60%.

Extensive experience in building, leading, and co-coordinating a team in an Onsite-Offshore model.

Proactively evaluated the risks and provided impact analysis along with alternate solutions to mitigate risks to influence go / no go decisions.

Successful in achieving timely sign off during UAT/SAT by working closely with clients throughout SDLC, Agile.

Worked as QA Manager and handled multiple projects and handled most complex Quality assurance and test environment issues, prepared weekly status report which involved analyzing Risk Assessment

Handled various test efforts to support continuous test process improvements and updating metrics, presenting project details for review, executed signoffs on different documents.

Excellent ability to mentor and lead the team members towards achieving the organizational goals.

Owns Automation ownership in the role of QA analyst for Planning Tasks, Providing Estimates, Work Assignment, Test implementation and Reviews.

Handles both QA deployment and Release process activities.

Good experience in testing co-ordination between offshore and onshore, multiple vendors in larger projects, worked as escalation point of contact.

Experienced in all phases of Web based testing which include UAT Testing, functional testing, Interface Testing, Compatibility testing by establishing and maintaining consistent test.

Validated ETL application in database and validating data using SQL queries.

Experienced in Backend testing, Webservice testing on XML using SOAP UI, POSTMAN.

Worked on claim billing information, encounter information and which can be sent from providers of health care services to payers, either directly or via intermediary billers and claims clearinghouses and checked if the eligibility enrollment is properly loaded onto Facets.

SKILL SUMMARY

Experienced in Testing Microservices using POSTMAN, SOAP UI, REST API

Experienced in Testing Web applications, Desktop Applications, Mobile, Tablet.

Hands on experience with tools like JIRA, MTM, TFS, ALM, QTEST

Well-versed with all phases of Software Development Life Cycle (SDLC) and Agile Methodology.

Manage Automated scripts using selenium and generate reports using TESTNG.

Created Dashboards in HPALM, JIRA, MTM

Experienced in Manual and Skill testing which includes Web services testing, Regression Testing and Smoke testing.

PROFESSIONAL EXPERIENCE

Accenture-Electrolux- Test Manager (Mar 2022- Present)

Setup of QA processes and procedures and implementation for the projects

Preparation of resource planning, Master test plans and e-signoffs.

Application Knowledge transfer from Subject Matter Experts (SMEs) and Business Managers for the preparation of Test cases and Scenarios.

Provided project timelines, level of efforts, detailed status reports, risk assessments and gap analysis to all project stakeholders

Defect Management and resolution

Participation in Project stakeholder meetings and team lead meetings for issue resolutions and upgrading the knowledge base with innovative discussions on new testing methodologies, procedures and lean management procedures.

Prepare Dashboards for reporting in HPALM to simplify the status reporting.

Approve builds in Testing system and provide the daily status reporting.

Helping UAT process for smooth testing to business users on Test Management tools like HPALM.

Facilitating UAT meetings and status meetings.

Analyzing trends on Testing KPI’s and assessing risks.

Developed best practices and procedures to be used by the entire team which spanned various internal projects

Administered and maintained HP Quality Center including creating projects and users, customizing workflows, and training the entire organization of over 50+ users

Responsible for creating detailed project plans and work breakdown structure plans to illustrate resource allocation and scheduling tasks using MS Project

Participated in regular meetings with upper management to communicate accomplishments, plans and issues as well as any risks to the project's progress.

Accenture-Cox Enterprises- Test Manager (Mar 2021- Feb 2022)

Built of new team of 10 QA analysts by reviewing resumes, interviewing and decision making in hiring.

Setup of QA processes and procedures and implementation for the projects

Preparation of resource planning, Master test plans and e-signoffs.

Application Knowledge transfer from Subject Matter Experts (SMEs) and Business Managers for the preparation of Test cases and Scenarios.

Provided project timelines, level of efforts, detailed status reports, risk assessments and gap analysis to all project stakeholders

Model certification e-signoffs for approved test cases and scenarios for execution

Defect Management and resolution

Participation in Project stakeholder meetings and also team lead meetings for issue resolutions and upgrading the knowledge base with innovative discussions on new testing methodologies, procedures and lean management procedures.

Created RTM (Requirement Traceability Matrix) for FSA to map 2000+ business rules to the test scripts.

Managed MMRs (Monthly Maintenance Releases) as well as CCRs (Code Change requests) for legacy products.

Created Dashboard in JIRA for tracking sprint progress

Accenture-Anthem- Test Manager and Business Analyst (Jan 2020- Feb 2021)

Setup of QA processes and procedures and implemented them.

Training of new team on the QA tools, processes, and existing application architecture.

Day to day task management by conducting daily stand-up meetings.

Managed creation and upkeep of complete test case suite for the project in Test manager.

Prepared Master SIT Plan, Performance test plan and IST plan.

Ensured security clearance, access, and account creation for required tools, databases, and environments for new QA team.

Played Business analyst role by preparing user stories and writing acceptance criteria for multiple functionalities.

Managed overtime for team of 15+ that included QA team, Business Analysts and Business Operation team.

Validated application API using GET, POST method using POSTMAN, SOAPUI

Provided project timelines, level of efforts, detailed status reports, risk assessments and gap analysis to all project stakeholders.

Participated in bug review meetings to explain and prioritize issues with PM, Development and Product Managers.

Provided test strategies and managed different aspects of testing e.g., Functional, Smoke, Web Service, ETL and workflow testing.

Maintain reports that track progress of Project metrics, KPI’s.

Managed and performed selenium Automation for the application and developed tool for comparing XML which reduced 120 hours of effort per sprint.

Validated the ETL process and data load with migration and integration.

Lead the all the phases of release efforts and working with different downstream applications for a successful release.

Lead every release as release coordinator from handling all release level activities.

Accenture-BlueCross BlueShield Of Tennessee- Test Automation Lead (Jan 2018- Dec 2019)

Managed 8 resources including offshore and Onshore for all project activities.

Attend project kick off meetings to understand SQA Involvement and timelines.

Prepare the Test Scenarios and Review with best code coverage.

Attend business review meetings and provide estimates during the refinement meetings and technical solution meetings

Log the defects, triage them with the developer team and the external systems for any dependency for appropriate closure.

Provide support to the User Acceptance Test team in their execution.

Provide Knowledge Transfer sessions on the application to the teams of dependent systems.

Managed automated scripts for release wise and published the results.

Provided KT to offshore and played a crucial role in GDC Set up.

Handled 40+ sprints with 3000+ TC’s and logged 80+ defects with no production escalations.

Prepared metrics for SQA for every sprint and was produced in every sprint retrospective which gave idea to dev where defects are being generated also the execution progress.

SQA for 11 applications and 4 scrum teams in provider portal integrations team.

Developed and Enhanced Automation scripts with on the release basis.

Develop test strategies, plans, and maintain automation test data

Develop and continuously improve automated tests as new system features and enhancements are developed

Execute automated tests and manage the resulting defect log through the point of defect fix validation

Ensure the appropriate test environments and infrastructures are in place and kept up to date

Identify and report to product teams questionable functions, performance concerns, and inconsistencies

Assist in the identification, selection, and implementation of tools, technologies, and practices that support the overall QA process

Contribute to accurate time estimates for automation test development

Accenture-Microsoft Client_E2E- Business Analyst and Offshore ETL Lead (Jun 2012- Dec 31, 2017)

Responsible for Analysis and QA of 12 Applications, 14 quarterly releases, 25 Monthly Releases, 10 Sprint cycles

Performed and Documented - Effort Estimations, Risk Management, CR Management, Escalation Matrix, RACI, Functional Specifications, Traceability Matrix, Regression, Issue Troubleshooting, Bug Triage, Daily/Weekly Status Reporting to Business stakeholders & Leadership, Release Approvals and QA Sign off.

POC for Design and Implementation Reviews, Quality Assurance for Engineering, UAT, System Integration, Production Support & external other Teams/Vendors.

Implementation of Innovative Tools & Techniques to enhance productivity of the existing practices.

Managing Partners and Processors.

Working experience with Process owners and Stakeholders across geographical locations.

Good experience in designing SIT, E2E, UAT plan and Quality Analysis across multiple releases.

Leading the Checkpoint calls, triage calls and status calls.

Accurate and concise documentation skills of the SIT, E2E, UAT checkpoint documents, Status, and the post-mortem feedback after each release.

Offshore Defect Manager for Assembly, Integration and Performance Test Phases.

Track and monitor the release progress per the project schedule.

Decision Making to address and prioritize project activities and collaborate with the teams for delivery.

Experienced with front end back end and integration testing of data

Knowledgeable about point of sale and JDL retail systems on Microsoft ecommerce Cloud applications.

Managing stakeholders’ communication.

Delivered 10 quarterly releases without leaking any bugs to production and Provide the Test Sign-off for the release.

Validating all the B2B Microsoft dynamic 365 commerce applications and mange it with UAT testing.

Developed and Validated SQL scripts for both ETL and DataMart Testing.

Developed and Enhanced Automation scripts with on the release basis.

Identifying and selecting the automation test cases using selenium

Applying various designs and documenting the automation test strategy

Creating an automation test plan and getting approval

Accenture-Wellpoint- Tester (Mar 2010- Jun 2012)

Participated in Business, Functional and Technical review meetings.

Developed Test Strategy, Test Plan and Test Cases.

Involved in creation of test data.

Performed traceability matrix to map the test cases to the requirements.

Performed Functional Testing based on requirement specification.

Performed System, Regression, Smoke Testing

Reporting Defects and tracking the defects using VSTF.

Coordinated with development team for issues and resolution of defects.

Configuring the Test Environment and Installation of application on the QA Servers.

Performed back-end testing by writing SQL queries

Prepared weekly status reports.

AWARDS & ACHIEVEMENTS:

Accenture Celebrates Excellence Award during FY12 Q2 for delivery, FY14 Q2 for Value Creation, FY16 Q1 and FY17 Q3 for Delivery Excellence, FY21 Q4 for Success Catalyst Award.

Stellar (APEX) award for FY13 Q1 for Demonstrating Professionalism and Confidence, Maximizing Team Performance and organizing Quality Work Efforts.

Recognized as Star of the month – Jan 2015 for the contribution to the Community Events in the Project

CERTIFICATIONS AND TRAININGS:

Certified ISEB - BCS Business Analyst

Certified Agile Professional

Scrum Trained Professional

Certified Custom Application Designer by Accenture Technology Academy

Certified Application tester - Level 1 and Level 2 (A certification developed by Accenture in collaboration with MIT)

Delivered Field training to New Joiners in Accenture on SDLC and Estimators

EDUCATIONAL QUALIFICATIONS

Graduation (B-Tech) in Computer science 2010 from St. Martins Engineering College, Hyderabad.

(Susheel Kumar Manne)

Contact this candidate