ABEL TESFAYE KIFLETSION
Aurora, CO
720-***-**** **************@*****.***
Summary of Qualifications
Undergraduate Business Administration student with an international business major and a minor in Finance; coursework includes Career and Professional Development, business professional speaking, Financial Accounting, and Managerial Accounting.
Three years of face-to-face customer service experience in high-activity environments
Education
University of Colorado Denver, Business School, Denver, CO
Bachelor of Science, Business Administration, International Business Major; Finance Minor; Expected graduation May 2023;
Professional Experience
Walmart, Aurora, CO, July 2017– March 2018
Title Cashier
Answered customer questions and provided information regarding products
Processed payments from customers with a smile and positive attitude
Maintained knowledge of store merchandise and assisted the cart pushers and teammates as needed
Sonic, Aurora, CO, May 2018 – August 2019
Title Carhop
Processed customer orders and delivered food timely to improve customer satisfaction
Performed restaurant opening and closing duties including counting cash drawers and cleaning
Assisted in making milkshakes and ensured that all restaurant menu items meet operational standards
Hilton Garden Inn, Denver, CO, May 2021- August 2021
Title Valet
Gathered information from the customers in a timely fashion.
Processing their information into our system to be billed accordingly.
Parking their car with care and respect.
Colorado Custom Spas, Denver, CO, April 2022- June 2022
Title Spa Deliverer
Worked with a team delivering and installing Spas and Hot tubs.
Going to Customers' homes and providing great customer service while installing their tubs in a timely and professional manner.
Community Service and Leadership Activities
16 hours with the salvation army
100+ hours at Agape Ethiopian church
20 hours at UNICEF