Jazzmyn Amerson

Detail-Oriented Certified Nursing Assistant/Phlebotomist with Clerical and Floor Tech Experience

Jackson, MS 39212

adtkuc@r.postjobfree.com

+1-601-***-****

. I’m a certified nursing assistant (cna2) as well as a phlebotomist. I’ve worked in hospitals, nursing homes, and private residences. I'm a team player who doesn’t mind stepping up and taking the lead of the team without being told. I also have experience as a floor tech as well as receptionist/clerical experience.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Finance Advocate

Randstad - Clinton, MS

August 2022 to Present

In this position, I answer client questions about financial plans and strategies and give financial advice. I am advising strategies for clients in insurance coverage, investment planning, cash management, and other areas to help them reach financial objectives. Most recently insurance during annual enrollment. I also have a certification that I obtained under the company as a financial advisor Customer Service Representative

Alorica - Jackson, MS

November 2021 to August 2022

, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Floor Technician/Receptionist/Day Porter

Professional Building Services - Ridgeland, MS

October 2015 to December 2020

travel state to state to repair and treat floors, whether it be waxing, buffing, or stripping floors. I also was the day porter for a brief period of time as well as office assistant/receptionist CNA - Certified Nursing Assistant

Pleasant Hill Nursing Home - Jackson, MS

October 2018 to July 2019

Assist nurses with patients,as well as take vitals,dress residents, bathe,help feed, go to doctor's appointments, document daily activity and ouput

• Provided patients/residents with care and companionship

• Monitored vital signs

• Served meals

• Aided patients and clients with personal hygiene

• Took care of approximately 20 elderly, disabled and hospice patients daily Customer Service Representative/Office Assistant

Conduent - Madison, MS

April 2017 to December 2018

• Performed data entry for customer information and orders

• Managed client records

• Provided policy and service information

• Assisted customers with a warm and professional attitude

• Answered general questions

• Answered calls from customers and clients

• Resolved customer information and complaints

• Responded to claim inquiries

• Responsible for tracking and maintaining inventory

• Handled online orders and credit card transactions CNA - Certified Nursing Assistant

MS State Hospital - Pearl, MS

November 2016 to October 2018

*MHT Ms State Hospital-Perform oral hygiene bed hygiene MANT program feed patient charting EKG vitals time check dressing feeding etc

• Took care of approximately 14 hospice, elderly, disabled and cancer patients daily

• Monitored vital signs

• Served meals

• Aided patients with personal hygiene

• Provided patients/residents with care and companionship

• Worked in a nursing home, hospital, home environment and nursing facility

• Changed bed linens

• Cleaned and sanitized rooms

• Assisted with wound care

• Recorded patient care daily

• Assisted patients and residents with activities of daily living

• Aided in lifting patients when necessary

Cashier waitress

Sonic Drive-In - Jackson, MS

February 2015 to October 2015

I handled the responsibilities of a fast-food manager since I was in training to be a manager which included inventory counting carhops down customer service cooking fountain and all other operations. Education

certification in Phlebotomy

Lakeshia School of Phlebotomy - Vicksburg, MS

February 2021 to March 2021

certification in Nursing Assistant

Ms State Hospital - Pearl, MS

May 2018 to August 2018

High school diploma in General

Jim Hill High School - Jackson, MS

2014 to 2015

Skills

• Charting (2 years)

• Vital Signs (3 years)

• Mental Health (2 years)

• Inventory (4 years)

• Retention (2 years)

• Customer Service Skills (6 years)

• Sales (3 years)

• Microsoft office (2 years)

• Fax (3 years)

• Sharepoint (6 years)

• Filing (4 years)

• Personnel Management (3 years)

• Maintenance (3 years)

• Cleaning (3 years)

• leasing (2 years)

• Call Center

• CSR

• Customer Care

• Customer Service

• Bilingual

• Office Applications (2 years)

• Call Center (1 year)

• CNA

• Certified Nursing Assistant

• Home Health

• Cna Certified

• Child care (3 years)

• HHA

• Receptionist (2 years)

• Office Management (2 years)

• Caregiving

• Patient Care

• Buffing

• Custodial Experience

• Environmental Services

• Floor Care

• Hospice Care

• Laboratory Experience

• Porter Experience

• Microsoft Excel

• Microsoft Word

• Meal Preparation

• Commercial Cleaning

• Laundry

• EMR Systems

• Hospital Experience

• Medical Records

• Nursing

• Problem-solving

• Flexibility

• Team Work

• Reliability

• Epic

• Personal Assistant Experience

• Phlebotomy (1 year)

• Venipuncture

• Triage

• Experience Administering Injections

• Medical Office Experience

• Computer Skills

• Sales (9 years)

• Retail (5 years)

• Anatomy Knowledge

• iOS

• Mac OS

• EKG

• Blood sampling

• Medical Billing

• Finance advocate (1 year)

• HIPAA (6 years)

Certifications and Licenses

CPR & First Aid

November 2017

CNA

August 2018 to August 2020

Certified Phlebotomist

February 2021 to February 2023

AED Certification

State Tested Nursing Assistant

BLS Certification

Assessments

Nursing Aide Skills — Highly Proficient

March 2019

Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.

Full results: Highly Proficient

Nursing Aide Skills — Expert

March 2019

Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.

Full results: Expert

Retail Customer Service — Highly Proficient

March 2019

Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Highly Proficient

Basic Maintenance and Repair — Proficient

May 2020

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Proficient

Work Style: Conscientiousness — Familiar

September 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Familiar

Call center customer service — Familiar

September 2020

Applying customer service skills in a call center setting. Full results: Familiar

Customer service — Proficient

September 2020

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

June 2021

Responding to customer situations with sensitivity Full results: Proficient

Nursing assistant skills — Highly Proficient

May 2021

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Highly Proficient

Cashier skills — Familiar

May 2021

Counting cash, processing transactions, following written procedures, and attending to details Full results: Familiar

Work style: Reliability — Familiar

August 2019

Tendency to be dependable and come to work

Full results: Familiar

Sales skills — Familiar

June 2021

Influencing and negotiating with customers

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

*Management, Customer Service, Data Entry, Photography, Custodial, Waitressing, Cooking, MAintence, Floor Repair(Waxing, striping, laying floor) Carpet Cleaning, Hospice Care, Cosmetology, Cashier, Ekg, Certified Cpr and First Aid

Contact this candidate