JESSICA
ALEXANDER
********@**.**********.***
Apple Valley, MN 55124
SKILLS
Electronic Recordkeeping
Patient Medical Histories
Catheter Monitoring
Fluid Measurement
Vital Signs Collection
Compassionate and Caring
Medical Advocacy
Crisis Resolution
EDUCATION
Inverhills Community College
Inver Grove Heights, MN • 09/2018
Community Health : Communications
Minneapolis Community And Technical College
Minneapolis, MN • 09/2012
Nursing Assistant : Nursing
CERTIFICATIONS
BLS - Basic Life Support
CNA - Certified Nursing Assistant
CMT - Certified Medication Technician
PROFESSIONAL SUMMARY
Nursing Assistant with vast knowledge of medical terminology and infection control standards. Expertise in developmental factors specific to adult and geriatric care facility residents.
Analytical and strategic Nursing Assistant with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations.
Kind-hearted professional with unprecedented skills in diagnostics, medical charting and medication administration. Quick problem-solver with in-depth knowledge of medical terminology and HIPAA regulations.
Energetic Nurse Aide with 10 years of experience providing comprehensive support and care to patients. Committed to increasing treatment knowledge through hands-on learning for professional development. Skillful in solving complex problems and staying calm in emergency situations. Expertise in Heart and lung/ Intensive care and Nursing Communication.
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
ACCOMPLISHMENTS
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved safety by completing charts with accuracy and efficiency.
Supervised team of 16 staff members.
WORK HISTORY
Allina Health - Nursing Assistant
Saint Paul, MN • 08/2014 - Current
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Documented care actions by completing records and logs in medical software system.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Martin Luther Care Center - Nursing Assistant/ Trained Medication Aid
Bloomington, MN • 02/2012 - 03/2014
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Documented care actions by completing records and logs in medical software system.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Administered scheduled Medications.
Marshals Department Store - Sales Coordinator
Minneapolis, MN • 06/2005 - 02/2012
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Compiled client profiles and entered information into operating system.
Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
Worked alongside retail representatives to enhance product presentations and advertising collateral.
ADDITIONAL INFORMATION
I help manage a Community Garden and have for the last 3 years. This is on a voluntary basis.
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