Security Manager

CHRISLAIT BOYER

Location: Long Island NY, ***** Phone: 516-***-**** Email: **************@*****.***

SUMMARY OF QUALIFICATIONS

I am skilled in converting conflict scenarios into positive outcomes through effective problem-solving and security & customer service client related problem handling skills. I have 8+ years of security experience in security industry starting from a security officer to security supervisor, & currently security account manager. Additionally, the training & skills that I have received range from Customer Service, Time Management, Surveillance, Leadership, Interviewing, Conflict management, Crisis management and many more. The experience and skills have provided me with the knowledge to execute my job properly.

Career History

Securitas Critical Infrastructure

35 S Service Rd, Plainview, NY 11803 July 2018- Present

Security Account Manager

Manage a team of security officers including hiring /selection, scheduling, training, coaching, development, and support

Ensuring compliance with company policies and security industry regulations.

Supervision of day-to-day operations of assigned client facility

Investigate and resolve issues with security officers and client associates

Paged incoming deliveries, workers, & visitors coming into building

Badged every visitor and employee who needed access to building.

Hourly patrols done at the top of the hour to make sure everything was locked and secured.

Generating weekly guard schedules and ensuring sufficient coverage

Interviews and hires qualified applicants to fill open post positions in a proactive and timely manner, following company interviewing guidelines. Also regularly evaluates low-performing employees for replacement, upgrade, or transfer

Perform operations related functions that include scheduling, overtime management, review of daily logs and incident reports.

Hold post when deemed necessary

Maintain up to date and accurate timekeeping systems and records for staff.

Develop and implement loss prevention policies, protocols, and procedures for the operations

Allied Universal Security Nov 2018-April 2019

2034 Green Acres Mall, Sunrise Hwy, Valley Stream, NY 11581

Security Supervisor

Ensure that scheduling is handled effectively to meet the client requirements for daily operations and special events

Develop and implement security policies, protocols, and procedures

Investigate and resolve issues

Provide immediate response to emergencies and issues that arise

Perform site and equipment inspections to confirm all are up to standards

Become proficient in the company software systems for scheduling, tour reports & inspections

Create reports for management on security status

Attend meetings with other managers to determine operational needs

Monitor staff by patrolling with them by auto or on foot.

Responsible for monitoring the electronic surveillance equipment used on the premises.

Assign areas for officers to patrol and to be at post during shift.

Work with staff to develop safety plans for the buildings.

The Source Mall Nov 2017- Nov 2018

1504 Old Country Rd, Westbury NY 11590

Excel Security

Conduct scans throughout the inside of the mall.

Foot patrol inside mall to secure that it is secure.

Mobile patrol of the outside of the mall to secure all doors and make sure they are locked.

The Ritz Carlton Nov 2016-Nov 2017

4000 Royal Ct, North Hills, New Hyde Park NY 11040

IPS Security

Worked front gate to allow residents onto property. Guest were stopped to confirm entry and visitation for residents.

Access controlled vehicles that were not authorized to enter without permission.

Patrolled inside building making sure doors were locked and closed.

New York Blood Center

1200 Prospect Avenue, Westbury NY 11590

CPS Security Front desk/Rear Post Sept 2016-Sept 2017

Secured front desk, observe surveillance cameras

Patrolled surrounding areas to maintain a secure environment for patients and guests

Completed appropriate paperwork for guests checking in and out

Somerset Gardens Assisted Living

150 Sunnyside Blvd. Plainview NY 11803

Activates Specialist/Driver Aug 2015-Aug 2016

Planned and implemented individual and group activities facilitating rehabilitation of patient disorders

Transported patients unable to maneuver, by the use of wheelchair, cane, and transport beds

Drove SUV bus to transport residents to and from scheduled group activities and individual appointments

Monitored routing vehicle safety conditions including fuel and vital fluid levels

EDUCATION

Bachelor’s Degree – Bachelor of Liberal Arts

Nassau Community College, Garden City, NY

Liberal Art’s Degree – A.S. & Arts/ Studio Recording Tech Cert.

Nassau Community College, Garden City, NY

High School Diploma – General Studies

Westbury High School, Old Westbury, NY

Licenses/ Certifications

Security Guard License

First Aid, CPR, AED Certified

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