Latoya Bishop
Customer Service and Sales
Florence, MS 39073
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Concentrix, a WAH company - Jackson, MS
December 2020 to Present
answering phones and helping/resolving issues with customers accounts Cashier/Customer Service
Walmart - Starkville, MS
September 2014 to Present
Responsibilities
Service customers helping with sales in a friendly manner.Making sure the customer is in and out in a timely manner helping and solving and problem that the customer may have, Skills Used
Cashier,customer service rep and also working with money receiving and sending Front Desk Manager
Hilker's cleaners - Raleigh, NC
August 2012 to June 2014
Responsibilities
customer service handling money answering phone making sure the customer feels comfortable when they walk threw the door to a friendly experience
Customer Service and Sales
Wal-Mart - Deridder, LA
February 2009 to March 2010
Verfier
Bingo World - Starkville, MS
October 2006 to December 2008
Requires handling of money, pay outs, and counting down money. Customer Service and Sales
Mickey's - Harker Heights, TX
March 2006 to June 2008
Customer Service and Sales
TILT Arcade - Harker Heights, TX
June 2005 to September 2006
Cleaning rooms
Best Western - Starkville, MS
September 2003 to March 2004
Cleaner
J&R Cleaning Service - Starkville, MS
June 2000 to February 2003
Requires cleaning duties of schools, churches, offices, homes and apartments. Education
High school diploma
Skills
• Front Desk
• Cashiering
• Computer Skills
• Mac OS
Certifications and Licenses
driver's license
Assessments
Call center customer service — Highly Proficient
September 2021
Demonstrating customer service skills in a call center setting Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills/Qualifications:
10 Years of Customer Service
5 Years of Computer Skills