Customer service (remote)

KIMBERLY ROHBECK

*** ****** ******, *******, ************ 15071 · 412-***-****

**************@*****.***

A diligent and quick learner with strong interpersonal and communication skills. Excels at both team and individual work tasks. Top performer in piece work until the move to capping machine operator.

EXPERIENCE

APRIL 2020 – PRESENT

CAPPING MACHINE OPERATOR, berlin packaging

Receive and verify work orders for accuracy

Initiate all corresponding computer data including issuing of work, printing labels as needed, and entering each work order in Microsoft Excel

Complete each order with the capping team per instructions

Complete all orders in the system (alerts shipping department order is ready for movement)

OCTOBER 2008 – APRIL 2020

VACUUM AND IONIZER OPERATOR, berlin packaging

Clean and ionize all components per each customer order

Responsible for making sure all components are correct and accurate

Responsible for all corresponding computer work

Paid piece work

1988-1997

PAYROLL SECRETARY, RUSSELL INDUSTRIES, INC

Responsible for weekly payroll data entry for 200+ employees

Responsible for weekly check dispersal

Responsible for weekly deposits to company’s payroll account

In charge of monthly, quarterly, and yearly Federal, State, and Local tax payments

W-2 preparation

1981-1988

PAYROLL DATA CLERK, RUSSELL INDUSTRIES, INC

Entered all payroll data per employee for each day by job code and hours

SKILLS

Team and/or task orientated

Attention to detail

Efficient in independent settings

Demonstrates accuracy and speed on the job

Excellent organizational skills

ACTIVITIES

Enthusiastic softball mom who spends weekends escorting and watching her daughter play travel softball. Reading books and completing crosswords enables me to expand my knowledge and exercise creativity and problem-solving skills.

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