Customer Service Operations Manager

DIANIA RINGER

**** ******** **. *****, ** ***** · 740-***-****

**********@*****.***

Hard-driven manager with 15+ years of experience. Excellent at assessing client needs and motivating employees. Proficient in body shop maintenance operations. EXPERIENCE

01.11.2021 - PRESENT

FIXED OPERATIONS MANAGER, SVG MOTORS

Oversees body shop, service dept., lot techs, inventory, and detailers. All HR duties, payroll, hiring, training, and scheduling. Customer Service 02.17.2013 – 12.31.2020

BODYSHOP MANAGER, BUCKEYE VALLEY COLLISION

Wrote estimates and parts inventory. Dealt with insurance companies. HR duties, payroll, time management, hiring, and interviewing.

07.11.2003 – 02/14/2013

BODYSHOP MANAGER, INTERSTATE FORD

Wrote estimates and parts inventory. Dealt with insurance companies. HR duties, payroll, time management, hiring, and interviewing.

EDUCATION

1976

DIPLOMA, XENIA H.S.

SKILLS

• I Car Platinum

• Excellent Communication Skills

• Google Docs

• Microsoft Word

• Microsoft Excel

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