Center Representative Call
Resume:
Shavonne Brown
Richmond, VA *****
********@*****.***
Seeking a position with a growing company offering the opportunity to expand my knowledge, skills, and experience in customer service and contribute to the overall success of the organization. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
MAXIMUS - Richmond, VA
September 2019 to Present
Handling telephone inquiries from customers regarding healthcare policy options (Affordable Care Act) and sharing information and assisting customers in identifying services and products to suit their health care needs.
Call Center Representative
Xerox - Richmond, VA
February 2016 to September 2019
Answer calls for coverage of Virginia. I have to submit applications, check and see if the member have active coverage and also let the caller know what kind of coverage they have. Call Center Representative
Minacs Group USA Inc. - Richmond, VA
July 2015 to February 2016
The pharmacist would call in to see why a patient insurance is being rejected so what I would have to do is do a little research and look farther in to the patient account and see what was the problem Education
High school or equivalent
Armstrong
Skills
• Customer Service (9 years)
• Wireless (2 years)
• Sewing
• Sales
• Property Management
• Property Leasing
• CSR
• Customer Care
• Call Center
• Customer Support
Contact this candidate