Shavonne Brown

Richmond, VA *****

adtkfh@r.postjobfree.com

804-***-****

Seeking a position with a growing company offering the opportunity to expand my knowledge, skills, and experience in customer service and contribute to the overall success of the organization. Authorized to work in the US for any employer

Work Experience

Customer Service Representative

MAXIMUS - Richmond, VA

September 2019 to Present

Handling telephone inquiries from customers regarding healthcare policy options (Affordable Care Act) and sharing information and assisting customers in identifying services and products to suit their health care needs.

Call Center Representative

Xerox - Richmond, VA

February 2016 to September 2019

Answer calls for coverage of Virginia. I have to submit applications, check and see if the member have active coverage and also let the caller know what kind of coverage they have. Call Center Representative

Minacs Group USA Inc. - Richmond, VA

July 2015 to February 2016

The pharmacist would call in to see why a patient insurance is being rejected so what I would have to do is do a little research and look farther in to the patient account and see what was the problem Education

High school or equivalent

Armstrong

Skills

• Customer Service (9 years)

• Wireless (2 years)

• Sewing

• Sales

• Property Management

• Property Leasing

• CSR

• Customer Care

• Call Center

• Customer Support

Contact this candidate