Resolution Specialist Team Member
Resume:
Eric Axelsen
***** ******* **, ******, ** ***** United States ***********@*****.***
Professional Summary
Team member who is passionate about his work and always willing to learn new things. Works great with all company stakeholders and displays an impeccable work ethic. Skills
Attention to detail
Quick Learner
Multitasking
Team Member Training Phone
Etiquette
Experience
Plastipack
Tax Specialist
• Created tax payables for various Counties.
• Created and edited excel reports for separate locations Amrock
Executive Tax Resource Specialist
Completed tax certifications on mortgage loans and reviewed and resolved loan errors and discrepancies while dealing with outside tax assessors.
Learned tax formulas and estimated taxes for future purchases and refinances Created training materials to assist new team members
Rocket Mortgage
Mortgage Termination Specialist
Processed non-paid in full discharge requests on mortgage loans Worked closely with local counties with mortgage releases and fee changes Resolved difficult loan issues and prepared mortgage termination checks Rock Connections
Detroit, MI
Jul 2018 - Feb 2020
Detroit, MI
Resolution Specialist Feb 2017 - Jun 2018
Worked with insurance providers in assisting patients with benefit issues Built professional relationships with the providers Took inbound and outbound calls for Blue Cross Blue Shield Education
St. Frances Cabrini High School
High School Diploma
Henry Ford Community College
Business Management
Allen Park, MI
May 2009
Dearborn, MI
Sep 2009 – Dec 2012
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