Call center representative, great time management

Haley Peterson

***** ****** *’Neal Road Apt *** Baton Rouge, LA 70817 504-***-**** *****************@*****.***

Objective

I am looking to obtain an at-home job position.

Education

●Delgado Community College, New Orleans, LA

●Associate’s Degree – December 2009

●General Science

●Archbishop Blenk High School, Gretna, LA

●High School Diploma May 15, 2001

●General Studies

●Graduated with a 3.5 GPA; President of S.A.D.D; Vice-President for Multicultural

Experience

February 2022 – October 2022

Cruise Vacation Specialist

I work remotely from home working in sales for Carnival Cruise Lines. I book cruises for our guests and transfer calls to different departments.

March 2019 – August 2020

Member Services Representative YMCA Belle Chasse

I work the front desk as a customer services representative. I answer phones and assist our members in regard to membership and registering for programs. I also give tours of the facility.

October 2014 – March 2015

Certified Pharmacy Technician Expressway Pharmacy Gretna

In putting prescriptions into computer system - Pull medications needed for filling prescriptions and shelving back to correct spots - Answer telephones and assist patient in store also - Processing medication order in the morning and sending the order in the evening - Daily cleaning of pharmacy. Completing MAC appeals and doing insurance audit.

June 2012 – June 2014

Certified Pharmacy Technician I Plaquemines Pharmacy I Belle Chasse

Inputting prescriptions into computer system, pull medications needed for filling prescriptions and shelving back to correct spots, Answer telephones and assist patients in store also, Processing medication order in the morning and sending the order in the evening, Daily cleaning of pharmacy

February 2010 – November 2011

Certified Pharmacy Technician I Folse Pharmacy I Marrero

Inputting prescriptions into computer system; Pull medications needed for filling prescriptions and shelving back to correct spots; Answer telephones and assist patients in store also; Inputting the medication order into system and sending it in the evening ; Refilling automatic counting robot

November 2007 – May 2009

Certified Pharmacy Technician I Majoria Drugs I Terrytown/Marrero

Inputting prescriptions into computer system; Pull medications needed for filling prescriptions and shelving back to correct spots; Answer telephones in a professional manner; Processing the medication order in the morning

June 2002 – July 2007 and June 2009 – December 2009

Certified Pharmacy Technician I Bellemeade Discount Drugs I Gretna

Pull medications needed for filling prescriptions and shelving back to correct spots; Answer telephones and assist patients in store also; Processing the medication order in the morning;

Working cash register and balancing the register daily

Skills

HIPPA Microsoft Office

Typing Phones Etiquette

Order Entry BLS/First Aid

Customer Service Time Management Skills

Medical Terminology Data Entry

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