Manager Assistant Customer Service

Phone 430-***-****

Email *********@*****.***

*** ******** **. *** ***

Wake Village, TX 75501

Carlton C Sayers (Chad)

Experience

December 2008-January 2017 Wellington & Franklin Real Estate Brokerage

Owner/CEO

Investor Based Real Estate Investment Company

Focus On Real Estate Re-Development

April 2005-November 2008 Bank of America Frankford Midway Branch

Branch Manager III

Assistant Vice President

2007 Leadership Award Recipient

2005 National Award of Excellence recipient

Third largest branch North Dallas Region

Consistently ranked in the top five percent of all North Texas Branches

October 2003- March 2005 Hibernia Mortgage

Senior Loan Officer

Develop, evaluate and complete retail mortgage loans

Closed $12,300,000.00 retail loans

March 2003-October 2003 BankSource Mortgage

Loan Officer

Develop, evaluate and complete retail mortgage loans

Proficient in processing conventional, non-conventional, VA and FHA loans

2001-2003 Comerica Bank Texas Northpark Branch

Manager Assistant Vice President

$400 million branch

Largest branch in Comerica Bank Texas system

Managed a staff of seven portfolio managers and business development officers.

1998-2001 Comerica Bank Texas Josey/LBJ Branch

Manager

Increased sales from $46 million to $62 million.

Managed four portfolio managers and ten customer service reps.

Implemented training course for new hires— speeding profitability.

1997-1998 Bank One Texas Middle Market

Customer Service Rep

Supported three lending officers portfolios.

Had direct contact with multi-million dollar customers.

Gained immense knowledge in servicing large commercial accounts.

1996-1997 Bank One Texas Project One

National Project Team Member

Developed new policies and procedures for nationalized branch sales.

Worked directly with team members from each state that Bank One represents, in order to better institute new policy and procedure.

Developed new branch sales model

Education

Texas Tech University Lubbock Texas

BS Human Science and Family Counseling

Minor in Substance Abuse Counseling

Community Service

Richardson East Rotary 2009-Present

Director of Community Service 2011-2013

Casino Night Sponsorship Director 2012-2013

Leadership Richardson Class 2012

Neighborhood Services Council 2012-2013

Network Ministries Board President 2016-2017

Network Ministries Board Member 2013-2016

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