Delivery Driver Customer Service

Daniel Flores

*** **** *** **. ** New York, N.Y.*0035 ******.********@*****.*** 646-***-****

Objective: To become a member of a hardworking team who prioritize customer service.

SKILLS:

Bilingual in Spanish/English.

Knowledge of liquors, spirits & beers

Knowledge of American and Mexican cuisine

Great at handling pressure and stressful situations

Great communication and interpersonal skills

Knowledge of POS systems

EXPERIENCE:

Doordash, New York, NY

6/21-Present

Delivery Driver

Picked up orders for food and other supplies in different parts of New York and New Jersey.

Ensured customers received orders on a timely matter and as fresh as possible.

Maintained appropriate temperature for hot and cold food items.

Followed traffic rules and regulations.

Instacart

New York, NY

02/22-present

Personal Shopper and Delivery Driver

● shopped for orders using Instacart app at different stores in the city.

Followed food temperature regulations.

Communicated with customers as needed when products were not available.

Gained driving experience throughout the 5 boroughs by following all traffic regulations.

Green Kitchen Restaurant,

New York, NY

06/20-10/2022

Head Bartender

Developed Cocktail Menu with seasonal drinks

Serve multiple customers at the same time at the bar and ensure servers got drinks for the floor

Ensure the bar was kept stocked and clean and fulfilling the Department of Health & Mental Hygiene regulations.

Prepared all the purees, fresh juices, garnishes and mixes for the bar.

Guyer’s Wine Bar New York, NY

02/16-09/19

Bartender/Server

Ensured that there was a proper inventory and that the bar was well stocked.

Took care of employee scheduling and trained them properly to provide good sales and service

Made sure customers had a pleasant experience at the restaurant/bar.

Provided service in private events of up to 100 patrons.

Represented the restaurant at the “Best of The Upper West Side” event along with other business competitors.

Norwood Social Club, New York, NY

08/15-07/16

Bartender/Barback

Responsible for keeping bartenders supplied with ice, mixers, liquor and beer as well as clean glassware.

Stocked and rotated coolers, maintain liquor room, prepare lounge for the next day's shift

Prepared and served mixed drinks, cocktails and beer in a fast-paced, high-volume, team-oriented environment

.

The Candle Bar, New York, NY

05/06-06/15

Head Bartender/ Assitant Manager

Manage daily bar’s sales

Managed weekly inventory and worked alongside many spirit companies

Developed monthly bar events/parties as well as weekly cocktail specials.

Helped maintain the bar cleanliness and organization.

EDUCATION:

Life Sciences Secondary School

Certificates: New York Department of Health and Mental Hygiene Food Protection Certificate

REFERENCES: Available upon Request.

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