Josette Monique Barrow
Bronx, NY 10469
Cell Phone# 917-***-****
Email: *************@*****.***
Education: St.John’s University Jamaica, NY
May 1990 Bachelor of Science
Executive Summary:
I am goal orientated coordinator with excellent verbal and written communications . I specialize in the administration of company policies and procedures with client satisfaction.
Experience: Security Resources
CSC Security
11/2018-Present
Security Officer
.Working in hospitals and SRO Buildings. Mainly checking identification of visitors, tenants, and staff.
.Did routine scheduled tours making sure site was safe and secure.
. Diffused any problematic situations and tried to maintain calm environment.
.Followed policies and procedures and requested assistance when needed.
.Documented all coming and goings, and incidents if required if they were to occur
.Reported to Supervisors of daily activities, incidents, and concerns. FJC Security
9/16-06/17
Security Officer
.Working in court buildings. Meeting and greeting employees and the public
.Checked identification of anyone entering the buildings.
.Learned how to use the x-ray machines, wand, and scanners.
.Reported to DCAS of any threats in or out of the building.
.Made sure area safe and secure.
. Directed customers to their destination such as which floor they needed to go and whom they were to see. US Security Associates
10/15-0/16
Security Officer
.Maintained the entrance of retail stores. Meet and Greet customers,Staff and Outside Vendors.
.Gave instructions to customers to find the location for what they wanted to purchase.
.Diffused any situation where a customer was not satisfied with employees or other customers.
.Always in contact with store managers to proceed with their protocol because each store is different with policies And procedures.
Ready Security
11/12-10/13
Security Officer
.Maintained the front desk at times.
.Learned how to use the surveillance cameras.
.Was in charge of a Construction Site. Logging visitors and deliveries, while documenting in the Construction Log Book, personal memo pad, and reporting to field supervisors.
.Responsible for foot patrol and also driving company vehicle to ascertain area was safe.
>Qualifications Security Guard License and Fire Guard License. Workmen’s Circle Nursing Home Bronx,NY
12/08-5/12
Per Diem Activities Employee
.Greet and acknowledge all persons with a smile.
.Encourage and motivate the residents as well as their family members.
.Trying to keep residents with up-to– date current events.
.Maintained a structured environment for the residents.
.Reminded residents of daily activities in which they were to participate or could participate, Progressive Home Health Services, Inc . Bronx,NY
2/00-5/08
Health Care Facility Administrator
.Directed daily operations of preparing necessary reports of daily employee attendance.
.Counseled employees regarding policies and procedures of the company.
.Functioned as a liaison for all communications between Home Health Aides,Nurses, and contracted Employees during business hours.
.Coordinated and provided informal counseling for 220+ Home Health Aides.
.Scheduled employees for in-service and drug screening.
.Handled and resolved payroll issues including overtime for accurate billing purposes.
. Documented all incident reports regarding and monitoring changes in patients condition.
.Solely responsible for administrating cases from contracts. Norrell Health Care White Plains,Ny
Senior Service Coordinator
2/95-7/98
.Coordinate and schedule health care staff in accordance with client’s needs, employees’ qualifications and Availability. Counsel employees on policies and procedures.
. Assist in recruiting, screening, testing, interviewing and orientating employees.
. Implement programs directed toward improving retention of temporary health care employees.
. Ensured all shifts covered and matched the satisfaction of clients needs.
.Communicate all pertinent information with our on-call staff regarding clients and employees.
.Responsible for increasing sales and revenue by marketing newly acquired and existing contracts and maintained A current direct mail list of current and prospective accounts. Hobbies:
.love to read and listen to music.
.Stay active in the community with the elderly.
References: Available up request