Data Entry It Support
Resume:
KYLE STERLING
P
E
****.********.**@*******.***
W
https://www.linkedin.com/in/kyle-sterling-752383198/
OBJECTIVE
EDUCATION
Technology professional that is interested in problem-solving and acquiring new skill sets. I am passionate about developing and optimizing software and implementing IT solutions. My goal is to apply my skills in IT and software development to provide solutions to clients, projects, and the organization
Clayton State University
Morrow, Georgia
30260
KEY SKILLS
Programming Languages
JAVA
HTML, CSS, JS
PYTHON
C#
PHP
Framework/Tools
VS CODE
UBUNTU
SERICENOW
NODEJS
MONGO DB
ACTIVE DIRECTORY
INTELLIJ
MICROSOFT OFFICE 365
POWERSHELL/CMD
Specialized knowledge
DATA STRUCTURES &ALGORITHMS
SOLID PRINCIPLES
SOFTWARE DEVELOPMENT LIFE CYCLE
STUDYING SECURITY+ BOOK
EXPERIENCE
Clayton State University Atlanta, GA
Technical Analyst/IT Support Professional Aug. 2021 – Present
•Identify issues pertaining to clients’ devices via walk-in, phone, or email
•Apply IT solutions and services to clients’ devices according to their needs
•Explain to the client what the solution is and why it solves their problem
•Document customer incidents and resolutions in an online ticketing system
•Provide on-site services to employees on campus wide
•OS installation and computer reloads
•Computer hardware repair
Mailchimp Atlanta, GA
Cohort experience Spring 2019 – Fall 2019
•I was Instructed and taught concepts/new technologies under the supervision of Mailchimp employees from different I.T. sectors
•Allowed me to become acquainted with and experience workplace flow and work culture
•Used the lessons they taught us to make a chat-bot which handles consumer requests/FAQ
Wal-Mart Atlanta, GA
Optometrist Assistant Jun. 2018 – Jul. 2018
•Conducted eye lens fittings.
•Facilitated data entry & retrieval.
•Supported efficient patient flow & appointment delivery.
•Assisted with vision examinations. These included perception tests & visual acuity measurements.
•Aided administrative tasks, such as filing insurance claims, bookkeeping, & scheduling appointments.
Contact this candidate