Customer Service Arabic

****-****

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RUTH WAMBUI GATHUA

Qatar

+254********* *************@*****.***

PERSONAL DETAILS

Date of Birth : 10/18/1997

Nationality : Kenyan

Religion : Christian

Passport : AK0614138

Gender : Female

CAREER OBJECTIVE

I seek challenging opportunities where I can fully use my skills for the success of the organization. EDUCATION

Kenya Certificate Of Secondary Education

GACHEGE HIGH SCHOOL

Kenya Certificate Of Primary Education

ST ANN"S PRIMARY SCHOOL

SKILLS AND COMPETENCE

Customer service

Effective Communication skills in both orally and written Strong cleaning and organizing skills

Multitasking skills

Detailed oriented

Physical fitness and wellness

Ability to work under minimum supervision

EXPERIENCE

2019 - 2021

2016 - 2018

Waitress

TWO RIVERS MALL -KENYA

DUTIES AND RESPONSIBILITIES

Prepare and decorate tables for meals served, receive customers' orders and serve the ordered items.

Clean up before, after and during the servings.

Kept myself equipped during the duty with pen and pad to note down the food orders being requested.

Ensure that all food items were served hot and afresh with their natural aroma and taste perfectly secured.

Developed a friendly eating environment for customers Operated cash register at the end of each guest's meal Assisted in opening and closing procedures

Various multi-tasking and switching from task to task with ease Extremely fast pace environment

Waitress

SOSA COTTAGES -KENYA

DUTIES AND RESPONSIBILITIES

Prepare tables for service, including setting up items such as linens, silverware, and glassware Take orders and serve patrons food and beverages, and explain how menu items are prepared Ensure patrons are enjoying their meals by checking in with them periodically, and resolving any issues that arise

Daily tasks cleaning, polishing glass ware, setting up restaurant Leading teams, Training, delegating work, enforcing policies and ensuring tasks are complete. Knowledge of wine and food pairing.

Ensure all food and beverages are served promptly

Observe restaurant diners to ensure that guests are satisfied: immediately recognize and respond to any guest needs and/or requests

Correctly present the guest check and process payment for all food and beverages sold HOBBIES

Traveling

Socializing

Swimming

LANGUAGE

Arabic

English

Swahili

REFERENCE

Available upon request - ""

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