Customer Service Registered Nurse
Resume:
Fayza Rabbi
RN
Fayza Rabbi
Des Plaines, IL 60016
*****.*******@*****.***
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Resume Objective
Motivated Registered Nurse seeking a position in your hospital to provide exceptional nursing skills and quality of care. Graduated from Oakton Community College with ab Associate Degree in Nursing and currently working on completing education for a Bachelor of Science in Nursing. Currently a staff nurse at Lutheran General Hospital's Oncology/ Hematology and Bone Marrow Transplant unit. Dedicated to performing safe clinical practice. Hardworking, flexible and able to acclimatize with any work environment while maintaining calmness and a positive attitude.
Experience
Advocare Aurora Lutheran General Hospital/ Oncology Unit Registered Nurse
December 2020- Present Park Ridge, IL
Utilized critical thinking and evidence based practice to care and monitor clients admitted for oncological and medical/surgical treatment. Completed ONS/ONCC Chemotherapy and Immunotherapy certification course. Managed medical planning, medication administration, chemotherapy infusion, lab collection of specimens, and completed assessments for stable, critical care and end of life clients. Performed nursing skills such as central line dressing changes, power port access, and foley/straight catheterization using strict sterile technique. Familiar with the EPIC medical database system. Provided exceptional client care through much compassion and quality communication skills. Ascension Healthcare: Long Term Care Pharmacy/ Pharmacy Technician
July 2017- May 2020 Des Plaines, IL
Prepared and filled prescriptions after verifying orders with pharmacists. Utilized the FastPak pharmacy packager to fill weekly medication orders. Worked in a team setting to ensure medication preparation and delivery to twelve Ascension managed nursing homes. Assisted with proper stocking and filing of paperwork related to medication inventory. Managed and filled medication, inhalants, narcotics, and intravenous solutions in the Omnicell medication dispenser.
Walmart Vision Center / Optician
2014 - 2016, Austin, Texas
Provided competent and reliable customer service. Assisted customers with choosing optical frames which would provide for a comfortable fit. Entered optical lens measurements and customizations prescribed by optometrist. Provided adjustments to finish eyeglasses to correctly fit the wearer. Performed administrative duties such as generating sales reports, submitting patient insurance information and tracking inventory shipments.
Walmart/ Customer Service Manager
2012-2014 Austin, Texas
Managed front-end and service desk operations in a professional manner at all times. Provided customers with exceptional customer service on a daily basis. Handled customer escalation issues regarding returns, purchases, money transfers, money orders, and online orders. Was responsible for daily cash count and end of day reports. Maintained front-end efficiency by hiring, training and organizing employee schedules. Supervised front end merchandise restocking and inventory. ㅡ
Education Oakton Community College/ Associates in Applied Science in Nursing.
August 2018 - May 2020, Des Plaines, IL
Performed supervised nursing care in the medical/surgical, labor and delivery, pediatric, psychiatric, rehabilitation and school setting during clinical rotations. Licenses & Certifications
Registered Nurse: Illinois License #041500981
ONS/ONCC Chemotherapy and Immunotherapy ID # 784433 Basic Life Support for Healthcare providers (BLS) Certificate # 205********* ㅡ
Languages English, Bangla, and Hindi
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