Sales Associate Front Desk

*** ********* ***** • SEVERNA PARK MD, *****

PHONE 443-***-**** • E-MAIL *.**************@*****.***

KATELYN E. STEPHENSON

SUMMARY OF QUALIFICATIONS

A well-rounded individual with strong communication skills and the ability to efficiently complete tasks. Exceptional customer service and interpersonal skills when dealing with a variety of people in diverse situations. Highly motivated to achieve goals through advanced education. A demonstrated leader with the ability to encourage others in either a passive or direct leadership position. PROFESSIONAL EXPERIENCE

2022-Present Wholebody Healthcare Baltimore, MD

Rehab Technician

* Navigate 10 patients at a time through care prescribed by chiropractors.

* Accurately deliver care prescribed to each patient.

* Correctly input billing codes for care delivered to each patient.

* Accurately complete treatment notes for each patient.

* Maintain cleanliness and organization of the rehab floor.

* Interact with each patient to provide exceptional care and service.

* Guide patients and teach them exercises, taking the responsibility to modify exercises as needed in relation to each patient’s pain.

* Use rehab technology such as laser therapy, ultrasound, light therapy, and electrical stimulation to properly treat patients.

* Perform front desk duties such as creating and updating patient charts, answering phone calls, and scheduling patient appointments.

* Fitting patients for prescribed bracing and providing all pertinent information as well aas answering any and all questions about the bracing.

2020-2021 Bayside Physical Therapy & Sports Rehabilitation Edgewater, MD Physical Therapy Technician

* Interact with patients and provide exceptional care.

* Teach exercises to patients with their pain in mind.

* Maintain gym cleanliness and appearance.

2018-2021 AA Co. Farm, Lawn, and Garden Severna Park, MD Sales Associate

* Arrange inventory to increase revenue most effectively.

* Accept monetary currency and process transactions.

* Interact with customers and provide exceptional customer service. EDUCATION

2017-2020 Severna Park High School Severna Park, MD

* Early Graduation.

* Leadership Academy

* Cumulative GPA: 3.84/4.0

2020-2021 Anne Arundel Community College Arnold, MD

* Studying Physical Therapy

2021-Present Notre Dame of Maryland University Baltimore, MD

* Biology Major

* Chemistry Minor

* Pre- Professional track for Physical Therapy

* Morrissy Honors Program

AWARDS AND ACTIVITIES

Biology Department Alumnae and Faculty Award, Fall 2022 Biological Research on Hypoplastic Left Heart Syndrome, 2023 Student Alumni Leadership Council, Fall 2022-present Tri-Beta Biology Honor Society, Fall 2022-present

-Sustainability Coordinator, Fall 2022- Spring 2023 Elizabeth Morrissy Honors Program, Fall 2021- present

-Assistant LLC and Mentorship Progam Coordinator, Fall 2022-Spring 2023 Unified Bowling, Winter 2018

Unified Bocce, Spring 2019

National Honors Society, Fall 2017-2020

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