Front Desk Customer Service

Katarina C. Bayer, OTR/L

248-***-**** ***.*********@*****.***

SUMMARY:

Passionate about health, well being, and quality of life for all people, populations, and communities. Promote effective evidence based solutions that facilitate participation in everyday living and improvement of daily skills or tasks with patient focused compassionate care. Excellent organizational, communication, and relationship-building skills.

EDUCATION:

Midwestern University, Glendale, AZ

Master of Occupational Therapy November 2021

Grand Valley State University, Allendale, MI

Bachelor of Science-Exercise Science emphasis on Health Fitness Instruction August 2018 CERTIFICATIONS AND LICENSE:

NBCOT certified February 2022

State of Michigan Licensure March 2022

Basic Life Support AHA certified June 2021

PROFESSIONAL EXPERIENCE:

Occupational Therapist Acute Care PRN Spectrum Health, Grand Rapids, MI May 2022-Current

● Successfully managed a daily caseload of 6-9 patients in a fast paced hospital setting. Skills developed in evaluation/treatment/discharge planning focusing on early mobilization, ADLs, performing therapeutic interventions, educating, and recommending appropriate adaptive/DME and discharge plans for orthopedics, ortho trauma, general medicine, geriatrics population.

● Effectively communicated and collaborated with the interdisciplinary team to establish an individualized healthcare plan for each patient.

● Accurately documented charts in EPIC electronic medical record documentation system. Fitness Coordinator Holland Home, Grand Rapids, MI April 2018–July 2019, May 2022-Current

● Instruct and lead exercise classes for older adults (Balance, Core, Cardio, Strength, Aquatic).

● Collaborate with the Holland Home Health and Fitness team to develop safe and engaging activities and events that encourage exercise and physical activity for elderly residents of Holland Home. Level II Fieldwork (Student OT Full time clinical rotations): Outpatient- Mayo Clinic Phoenix, AZ August-November 2021

● Demonstrated a high level of professionalism in treating patients in a fast-paced outpatient rehabilitation environment with high patient caseload.

● Worked alongside vestibular and lymphedema rehabilitation specialists and collaborated with therapist staff and patients to provide treatment plans that were client-centered, goal-oriented and resulted in positive patient outcomes.

● Performed evaluations to assess patient level of independence with regard to scope of practice, goals and a plan of treatment, and to make appropriate recommendations for discharge and adaptive equipment that helped individuals overcome or adapt to their permanent or temporary disability. 2

● Helped patients learn how to manage everyday tasks, including personal care, household chores, work-related tasks, and social activities.

● Improved documentation skills by documenting and completing charts using the EPIC program on a daily basis.

In-patient Acute Care-HonorHealth Thompson Peak Medical Center Scottsdale, AZ March-May 2021

● Demonstrated high level of professionalism and increased interdisciplinary communication skills while treating patients on varying hospital floors-- orthopedics, medical surgery, telemetry, and ICU.

● Established skills and knowledge to facilitate early mobilization, performing therapeutic interventions, educating, and recommending appropriate adaptive/DME and discharge plans.

● Carried an average caseload of 10 patients with supervision from licensed OT within 6 weeks of rotation based on demonstration of exceptional patient care and knowledge.

● Collaborated with therapist staff and patients to provide treatment plans that resulted in positive patient outcomes.

Level I Fieldwork (Student OT Part-time clinical observational rotations): Outpatient Pediatrics-Piller Child Development Phoenix, AZ August -October 2020

● Observing and interacting with children aged 2-21 in a sensory integration clinic to establish age- appropriate developmental skills.

● Exposure to Telehealth treatment plans.

● Observed and provided assistance with pediatric evaluations and treatments plans. Online simulation Simucase- Occupational Therapy March-May 2020

● Completed a variety of interactive online simulations ranging from pediatric to older adult populations with varying diagnosis- equivalent to 40 hours.

● Completed interactive interviews with patients, caregivers, and other health care professionals to develop an occupational profile and a plan of care.

● Administered appropriate evaluations, developed client centered goals, and treatments plans based on patient needs.

Outpatient Mental Health- Marc Center Community Mesa, AZ December-February 2020

● Group based therapy working with individuals with mental health disorders focusing on meaningful activities, expressive development as well as social interaction skills.

● Developed a professional patient-therapist relationship and leadership skills by working one-on-one with assigned patients.

WORK EXPERIENCE:

Behavioral Technician Centria Healthcare, Grand Rapids, MI July 2018-June 2019

● Created behavioral intervention plans for teens with Autism working on activities of daily living and community activities.

Fitness Instructor CKO Kickboxing, Grand Rapids, MI March-January 2018

● Taught kickboxing classes to a variety of age groups and fitness levels.

● Worked the front desk utilizing organization and customer service skills. Caregiver Network180, Grand Rapids, MI September-December 2016

● Improved caregiving skills by assisting an Autistic adult female with daily tasks. Provided companionship for activities which encouraged, motivated, and developed her social skills. Developed leadership skills by 3

assisting an Autistic adult female with daily tasks. Provided companionship for activities such as church, YMCA, and outdoor exercise which encouraged, motivated, and developed her social skills. HEALTHCARE RELATED VOLUNTEER EXPERIENCE:

Horses Help Cave Creek, AZ September 2019-November 2021

● Worked alongside PATH certified therapeutic riding specialists, and occupational therapy professionals who use evidence-based practice and clinical reasoning in the purposeful manipulation of equine movement as a therapy tool to engage sensory, neuromotor and cognitive systems to promote functional outcomes. Barnyard Equine Therapy Center Gilbert, AZ December-February 2021

● Assisted staff and COTA with pediatric patients establishing plans of care, goal development, and treatment plans focusing on fine motor, gross motor strength and coordination, sensory integration, vestibular development, balance, and social participation/interaction skills. Gained knowledge in new innovative and successful treatment plans.

ATRIO Home Care with Occupational Therapist Grand Rapids, MI August 2018-2019 Equest Center for Therapeutic Riding Rockford, MI October 2018-2019 Walk to End Alzheimer’s Grand Rapids, MI September 2018 Head Start for Kent County Schools Grand Rapids, MI October 2018 Internship at Holland Home Raybrook Grand Rapids, MI April-July 2018 RESEARCH PROJECTS & PRESENTATIONS:

Music Intervention and Dementia 2020-2021

● Systematic review on music therapy intervention and quality of life for individuals living with Dementia. Research project funded by the Arizona Alzheimer's Consortium (AAC), a 12 month pilot project. Presented at the September 2021 Arizona Alzheimer's Consortium (AAC) in Tucson Arizona. In-service Project: Strokes Honorhealth Thompson Peak AZ

● Educational student presentation on Strokes/CVA- signs and symptoms, multidisciplinary approach, treatment approaches. Provided facility with stroke toolkit to implement into treatments and evaluations for the stroke population.

In-service Project: Functional Movement Disorder Mayo Clinic AZ

● Educational student presentation on Functional Movement Disorder- signs and symptoms, assessments, multidisciplinary approach, treatment approaches. Provided facility with evidence-based research information regarding Functional Movement Disorders. SKILLS:

Proficient in EPIC electronic medical record documentation system Professional communication and organizational skills Advanced interdisciplinary team skills

CLUBS AND ORGANIZATIONS:

Member of ARIZOTA 2019-current

Member of AOTA 2019-current

Occupational Therapy Club Grand Valley State University 2015-2018 4

REFERENCES:

Upon request

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