Warehouse Manager Team

Hector Martinez

**** ********* **., ******, **, 77338 • 346-***-**** • ***********@*****.***

Dedicated, self-motivated logistics specialist with more than 30 years of experience in organizing and managing shipments and inventory.

GED – 1,999 – 2,000

University of Houston - Houston, TX

Business Administration - Some college (No degree)

Moi University Annex - Kapseret, Uasin Gishu County

Shipping & Receiving clerk - November, 1979 to January, 1985 Transoceanic Shipping co. - Houston, TX

Was successful in resolving issues with shipments, such as damaged materials and shortages, by working effectively with shippers.

Organized efficient storage areas to improve material flow and reduce labor hours.

Used lift and hand trucks to transport shipment materials to and from designated areas.

Kept accurate records of materials weights and bill amounts.

Prepared materials for shipment by packing, securing, labeling, and applying postage/labels to them.

Collaborated with vendors to schedule daily and weekly pickups and deliveries.

Was in charge of day-to-day shipping and receiving for over 6 years.

Inspected the merchandise and sent any damaged items to be repaired before shipping.

Received incoming shipments, compared the contents to associated records, and forwarded them to the appropriate department.

Checked the weights and dimensions of shipments using basic mathematical calculations.

Warehouse Manager - January, 1985 to December, 1995

Transoceanic Shipping - Houston, TX

Found the best vendor, reviewed the contract, and ensured that the service was of high quality.

Used computer system, a hand-held for weekly inventory.

Coordinated with shipping companies and the port authority.

Kept receiving, warehousing, and distribution operations running smoothly by initiating, coordinating, and enforcing warehouse systems.

Put together a motivated warehouse team with [15] well-trained employees.

Maintained strong vendor relationships, which included arranging pricing and delivery structures as well as managing specific shipment or paperwork issues at all stages.

Planned and optimized warehouse work processes to improve the efficiency of the fulfillment system.

Oversaw warehouse system updates in order to boost productivity and reduce errors.

Was in charge of scheduling and task delegation for a warehouse team of [15] people.

Increased warehouse operations efficiency by overseeing dispatching and creating optimal employee’s schedules.

Hired, trained, and motivated warehouse workers to meet strict deadlines and high performances standards. Met warehouse operational needs by staffing and resourcing materials and equipment efficiently.

Port branch General Manager - January, 1996 to January, 2004 Greens Port Industrial Park - Houston, TX

in charge of the entire operations warehouse and office and over 40 employees.

Managed multiple tasks in a high-volume environment.

Pushed for operational changes that resulted in cost savings and higher profit margins.

Increased customer satisfaction by resolving suppliers’ issues by communicating with them by email, phone calls and site visiting.

Was quick to respond to customer inquiries, answering questions and providing product information according to provided P.O Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties, suppliers/customers and Transoceanic. Demonstrated my understanding of proper handling procedures and put them into practice. Collaborated with all customers to determine their needs and deliver the best service.

Warehouse Manager - January, 2005 to January, 2007

DHL projects - Houston, TX

On-site and offsite manager.

Coordinated with shipping companies, port authority and Rail.

Responsible for resolving conflicts in the most efficient manner possible while adhering to all company protocols. Onboard, trained, and supervised all jobs in person with a proven track record of meeting deadlines and performance objectives.

Offsite transport / Logistics- - May 2009 – May 2010

BDP International Houston TX

As per company’s requirements we as a team maintained a logistics system to transport all types of heavy transformers and generators by ocean from France to Houston, then by railway Houston to final destination (concrete pats) in Arizona.

. Cooperated in many massive shipments from Houston and to Houston to around the world, both air and ocean.

East Africa Operations Manager - May, 2010 to November, 2014

Transoceanic Project Development Kenya Ltd-Head-Office - Mombasa - Mombasa, Mombasa County

Developed and maintained relationships with a diversity of customers and suppliers through Africa.

Assisted various business groups with document organization and dissemination during acquisitions.

Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

Upheld high leadership standards for employees, consistently leading by example to achieve best-in-class results.

Dealt with difficult customers and clients in order to help lower-level employees and provide excellent customer service.

Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader

Was in charge of hiring, managing, training, and motivate several groups of employees with different cultures, different countries and different languages to continually improve their knowledge and abilities in the field and in order to benefit their lives, customers services and employer satisfactions.

CEO - January, 2014 to January, 2022

Transminerals Kenya – Kakakmega, Kakamega County. Kenya

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