Warehouse Manager Logistics Coordinator

Full Name

[City, State] [Phone number] [Email address] [URL]

Dedicated Warehouse Operations professional with 15+ years of experience driving success by developing others and sustaining high performance. Highly organized with keen attention to detail while exuding a positive attitude when resolving problems and ensuring team performance meets/exceeds customer expectations.

Professional Experience

Johnson Outdoors Mankato, MN

Shipping and Receiving Month Year - Present

●Foster safety and develop rapport using excellent communication and interpersonal skills to train XX+ new employees in the proper use of warehouse equipment

●Accurately process paperwork and prepare orders when loading an average of XX+ trucks each week, supporting XX% on-time deliveries

●Demonstrate organization, product knowledge and multitasking acumen when performing duties, including loading and unloading trucks, freight receiving, and packing for all product lines

●Apply attention to detail and computer proficiency when conducting complex inventory audits, ensuring accuracy and reducing losses from XX% to XX%

●Maintain records of all incoming and outgoing merchandise, providing management and customers with accurate information on location and status of shipped products

●Handle customer inquiries regarding order status and shipping information, exhibiting a positive attitude and taking ownership of any obstacles, supporting an X/X customer satisfaction rating

Berry Global, Inc Mankato, MN

Logistics Coordinator May 2000 - September 2017

●Trained XX+ new employees in adaptability and resiliency as technology was integrated more into operations and procedures, increasing efficiencies and supporting the promotions of XX+ employees

●Ensured employee safety and skills development by training employees on proper use of forklifts and earning CPR certification, reducing Y/Y accidents/injuries

●Proactively handled an average of XX+ customer interactions per day, providing detailed, personalized and polite service to ensure customer retention

●Collaborated with internal departments to define, design, and implement new shipping procedures and inventory control systems, overcoming XX+ obstacles impacting shipping and inventory inefficiencies

Additional Experience

Brown Printing Warehouse Manager

●Developed a training program that enabled 10+ new hires to reach full productivity within XX months, monitoring and coaching to sustain high performance

●Took ownership to reduce time spent on unimportant tasks, motivating team to increase product and services knowledge, enhancing customer satisfaction and team morale

Core Competencies

Leadership, Verbal/Written Communication, Warehouse Management, Performance Management, Attention to Detail, Problem-solving, Collaboration, Shipping/Receiving, Logistics, Order Picking, Forklift/Pallet Jack, Load/Unload, Inventory Control

Education & Certifications

Secondary School Education, Winona State University, Credits Earned: XX

High School Diploma, Name of Institution

Certified Forklift Trainer, Certifying Organization (Expiration date if applicable)

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