Sales Associate Service
Resume:
J A M I E D . C O W A N
***********@*****.**
m
Mcalester, Ok 74501
PROFESSIONAL SUMMARY
Waitress with 10+ years of experience. Recognized for the ability to communicate with customers and provide exceptional service. Developed relationships with customers which increased business.
Sales associate with 1 year experience and remained top seller the entire time. Success in promotions which increased sales and customer flow. 80% rate in collections owed to company.
SKILLS
Point of sale knowledge Product promotions
Product and service sales Communication skills
Professional demeanor Excellent people skills
Problem-solving skills Relationship building
Upselling Cash Handling
Client Service Guest relations
Order accuracy Hospitality service expertise
Upselling techniques Experience in training
Honest and dependable
EXPERIENCE
Dietary Server, Belfair Assisted Living, Nov 2019 - Mar 2020, Mcalester, Ok Greeted and maintained relationships with residents Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints. Waitress, Western Sizzlin Steakhouse, Feb 2013 - Jun 2019, Mcalester, Ok Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
JC
Daycare Owner/Operator, Myself, May 2007 - Aug 2011, Mcalester, Ok Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve children's learning. Waitress, Western Sizzlin Steakhouse, May 2004 - Apr 2007, Mcalester, Ok Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Sales Associate, Friedman's Jewelry, Jun 2003 - Apr 2004, Mcalester, Ok Did promotions on sales and upcoming events to increase sales. Collected outstanding balances owed to company.
Became top seller within first month and maintained top seller position while employed.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Waitress, Little China Buffet, Jan 2000 - Dec 2001, Eufaula, Ok Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
EDUCATION
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