Customer Service Professional

Mackenzie Oatman *** **th Street

Brooklyn, NY ***32

315-***-****

mackenzievictoryoatman@g

mail.com

EXPERIENCE

History Tours, New Orleans, LA — Sales

September 2017 - May 2018

-Worked with tourists to identify their vacation desires and made those desires a reality by booking them with our partnered tour companies Holiday Chalet Bed and Breakfast, Denver, Co — Manager, Concierge

MONTH 20XX - MONTH 20XX

-Assist Clients with online bookings

-Convert inquiries into sales

-Organize, maintain, and operate a complex and detailed booking system Service Industry, New York, NY— Management, Sta

September 2012-Present

I’ve worked in the service industry all over the United States professionally for the past 10 years.

EDUCATION

State University of Oswego, Oswego, NY — Journalism August 2012 - April 2015

Hey Sweet Pea, Marketing Program —

August 2016 - March 2017

Carolyn Elliott Presents, Psychology and Personal

Development —

April 2016 - Present

SKILLS

Social Media, Writing,

Photography, Branding

Exceptional and perceptive

intrapersonal skills

E cient utilization of an

array of computer programs

Excellent communication

skills

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