Service Representative Substitute Teacher

Maritza Fuentes

*** *. **** ***** ******, McAllen, Texas 78503 /Cell 956-***-****/email ************@*****.*** Professional Summary:

Highly motivated, resourceful, and professional who quickly identifies and resolves challenging situations. Skills:

-Type 60-75 words per minute/-Communication - Microsoft Office-/Technology

- Management skills/-Organization/-Critical Thinking - Writing/-Dependable/-Patience

Volunteer Work 8/2010 to current

Sacred Heart Church- 306 South 15th Street McAllen, Texas 78501

● Volunteer Work: I volunteer as a catechist/teacher for the children’s Religious Education Program.

Associations:(2015-current)

● Member of Association of National Society of Leadership and Success, Sigma Alpha Pi.

Work History: Substitute Teacher 2/2004 to current P.S.J.A. District- 601 E. Kelly, Pharr, Texas 78577 Substitute Teacher: As a substitute teacher I have the responsibility of the students for the day. I am able to instruct students individually, as a class, or group if needed. I am to follow the teacher’s instructions, assist students with any work materials, and subjects assigned for the day from their teacher. Also, adopt teaching methods and materials to meet students’ needs and interest. As well as maintain a safe, learning, and on- task environment for all students.

Ttec 1812 S 16th street McAllen Texas 78503

● Customer service Representative (agent): As a customer service representative I assisted customers that banked with Bank of America. It was a remote position, I helped with making payments, changing addresses, phone numbers, increasing credit lines amongst other issues that they had with their accounts.

Teacher Fellow/Science lab Teacher 1/2017 to 8/2018 IDEA Public Schools- IDEA SANJUAN 200 N Nebraska Ave San Juan Texas

● Science Lab Teacher: As a Science Lab Teacher, I had grades (1st-5th). I would create and differentiate lesson plans according to grade level and instruct them about science with daily assignments and instructional videos about subject being covered.

Education:

● Teacher Builder- ELA/R (4-8) Program

● Bachelors of Applied Technology: Technology Management/ Business Administration, 2014 South Texas College – 3201 W. Pecan McAllen, Texas 78501.

● Associates of Arts: Interdisciplinary Studies, 2012 South Texas College- 3201 W. Pecan McAllen, Texas 78501.

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