Candice Muncy
P O Box ***
Gilbert, WV *****
*************@******.***
Objective
Trying to get back into the health industry
Education
Gilbert High School
Up to Grade 11, Medical Reasons, 2004
Gilbert, WV 25621
Mingo County Dept of Education
GED, 2004
Williamson, WV 25661
Southern West Virginia Community and Technical College
Attended during: 2005-2010
College Basics, Computers, and Phlebotomy 60-70 + Credits
Med Care Training Center
Phlebotomist- Passed Top in Class
Abcess tooth couldn’t complete clinicals
National Career School
Phlebotomist – Passed Top in Class – Certificate- 2014
Intravenous Therapy – Certificate- 2014
Experience
CNX WAH PS/TS Expert Intuit Turbo Tax January 2021- August 2021
Verifying all customers
Identifying customer issue and resolution
Completing Tax returns and successful filing
Completing multilevel verification
Problem solving techniques
Going above and beyond for all customers
CNX WAH Advisor I Support
Cabela’s and Bass Pro Shops Seasonal Employment
September 2020 – January 2021
Verifying all customers
Identifying customer issue and resolution
Completing multilevel verification
Problem solving techniques
Completing customer returns and shipping process
Going above and beyond for all customers
Phlebotomists Student – Clinicals
Uniontown Hospital – Uniontown, PA
June 2015 – July 2015
Introduction to patients and Verification of all patients
Prepared specimens for analysis
Explanation of Phlebotomy Process
Follow all safety and bio-hazard guidelines
Label all specimens immediately
Always follow order of completion
Restock when necessary
Phlebotomists Student – Clinicals
Cheat Lake Physicians – Cheat Lake, WV
May 2015 – June 2015
Introduction to patients and Verification of all patients
Prepared specimens for analysis
Explanation of Phlebotomy Process
Follow all safety and bio-hazard guidelines
Label all specimens immediately
Always follow order of completion
Restock when necessary
Phlebotomists Student – Clinicals
Milan Puskar Health Right – Morgantown, WV
November 2014 – March 2015
Introduction to patients and
Verification of all patients
Prepared specimens for analysis
Explanation of Phlebotomy Process
Follow all safety and bio-hazard guidelines
Label all specimens immediately
Always follow order of completion
Restock when necessary
Customer Service Representative
Teletech – Morgantown, WV (Bank of America)
June 2014 – September 2014
Verifying all customers
Identifying customer issue and resolution
Completing multilevel verification
Problem solving techniques
Completing customer returns
Going above and beyond for all customers
Customer Service Representative
ACS, Xerox – Pikeville, KY (Sprint)
July 2011- October 2011
Sales experience
Verifying all customers
Identifying customer issue and resolution
Completing multilevel verification
Problem solving techniques
Completing customer returns
Going above and beyond for all customers
Cashier / Stocker
Walmart Associates Inc. - Logan, WV
May 2011 – August 2011
Professional Manner with all Customers
Zoning and Stocking during low customer hours
Learn at fast pace
Going above and beyond for all customers
Customer Service Representative
TRG Customer Solutions, Inc. (Frontier)
June 2010 – January 2011
Verifying all customers
Identifying customer issue and resolution
Completing multilevel verification
Problem solving techniques
Completing customer returns
Going above and beyond for all customers
Sales Associate / Stocker
Walmart Associates, Inc. Logan, WV
May 2010 – August 2010
Zoning and Stocking during low customer hours
Learn at fast pace
Counting and keeping track of money, receipts, and documents
Going above and beyond for all customers
Telemarketer
CDG Civic Development – Logan, WV
May 2005 – April 2006
Skills
Website design
Administrative duties
Print design
Graphic design
Website coding
TL and Trainer skills
Learns at very fast pace
Very energetic
Very hard worker
Dependable
Marketing and advertising skills
Research skills
Always goes above and beyond expectations
References
Lindsey Breter Phone: 814-***-****
Misty Logan Phone: 304-***-****
Michael Sloan Phone: 304-***-****
Chris Cunningham Phone: 724-***-****