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Customer Support Analyst

Location:
Coimbatore, Tamil Nadu, India
Salary:
20000
Posted:
November 15, 2022

Contact this candidate

Resume:

Deepakrajan Ramalingam

Mobile: +91-807*******

984-***-****

Email: adtje4@r.postjobfree.com

OBJECTIVE:

Seeking a challenging position in an established organization which will enable to achieve the organization’s growth and develop my career excellence and professional growth. EDUCATION:

Name of the Institution Board of

Education

Year of

passing

Percentage/GP

B.E

(Computer

Science and

Engineering)

SNS College of Technology,

Coimbatore

Anna University

of Technology,

Chennai

2017 71

Higher

Secondary

Vivekam Matriculation

Higher Secondary School,

Coimbatore

State Board 2013 76

SSLC Canon Moorish Memorial

School, Ooty

State Board 2011 75

SKILLS SUMMARY:

Work experience:

• Worked at Omelette technology pvt Ltd. Bangalore from 23rd December 2020 till 20th Jan 2022. As a Support Analyst under KYC Process.

JOB RESPONSIBLITIES AT OMELETTE TECHNOLOGY PVT LTD

• Managing a team of representatives offering customer support.

• Overseeing the customer service process.

• Resolving customer complaints brought to your attention.

• Possessing excellent knowlegdge to enhance customer support.

• Address user tickets regarding hardware, software and networking.

• Guide users with simple, step-by-step instructions. Organizational Skills:

• Team player

• Leadership qualities

• Ability to multitask and punctual

• Adaptable to new technologies

Soft Skills:

● Efficient communication

● Good listener with positive attitude

● Motivated perfectionist

● Meets goals

● Analytical thinker

● Can interact in four languages

o English

o Tamil

o Hindi

o Baduga

o Kannada

ACHIEVEMENTS:

Extra-curricular:

Secured 2nd place in District Level Volleyball tournament in 2010

Secured runner up in Zonal Level Basketball tournament in 2016

Participated in various sports activities conducted as Inter-school competitions Responsibilities Taken:

● Coordinator for CSE Inter department function ‘TEXPERIA15’ conducted at SNS College of Technology, Coimbatore

WORKSHOPS:

Attended 2 days workshop on “Mobile Development” at SNS College of Engineering PROJECTS:

● Exhibited mini project ‘Natural Language Processing’ at SNS College of Technology

● Exhibited main project “Knowledge-based Resource Allocation for Collaborative Simulation Development in a Multi-Tenant Cloud Computing Environment” PERSONAL DETAILS:

Name: R.Deepak Rajan

D.O.B: 7th October 1995

Age: 26

Gender: Male

Marital Status: Single

Nationality: Indian

Hobbies: Playing Football, Surfing,Music,Travelling. DECLARATION:

I hereby declare that the information furnished above is true to the best of my knowledge & belief.

Yours faithfully



Contact this candidate