Data Entry Customer Service

TAMARA KOSCIELSKI

*** ***** ***. *. **** #*** Golden Valley, MN 55416

612-***-**** / ************@*****.***

*/**** - */****

LEASING DIRECTOR, Lincoln Properties, Minneapolis, MN

•Direct leasing and marketing efforts; review market studies, determine property rental rates, drive fair fair market rent review process, and implement strategic leasing plans

•Interact with potenital and exisiting tenants on behalf of Lincoln Properties

•Provided current and prospective residents with the best possible customer service to retain residetns and lease properties.

•Display a high level of integrity and professionalism, handle incoming sales by phone and online

•Met sales goals, closing skills, prospecting skills, self-confidance, negotaion, prospecting skills, product knowledge, presentation skills and a top notch client relationship buidling skills.

7/2020 - 1/2022

SOUTHEAST REGION FRANCHISE BUSINESS COACH, Liftbrands - Chanhassen, MN

•Support and coach of over 80+ Franchisee Owners and their teams within the S.E. Region.

•Build solid trusting working relationships with owners and managers. Align and assist in building a clear pesonalized vision for each owners business. Motivate, develope, and influence franchisees at all levels to reach company and individual goals and objectives.

•Evaluate performance and help drive Management analysts, work in areas that include marketing, human resources, management, and accounting.

•Help improve YOY growth by assessing weaknesses and recommending solutions.

•Have emotional intelligence, strong commuication skills, and ability to handle and resolve coflict effectivley.

10/2003 – 3/2020

STUDIO/CYCLE/YOGA MANAGER, life time – Saint Louis Park & Maple Grove, MN

•Hard working, passionate and experienced Fitness Manager focused on positive results and client/member satisfaction. Reliable, conscientious, motivated, and organized.

•Hire, train, on-board, supervise, implement, plan and manage a 150+ class schedule, manage over 50 instructors for all studio, cycle, aqua, and yoga. Plan and execute large events, payroll, data entry, and delver top notch customer service.

5/2014 – 8/2015

REGIONAL SUPPORT LEAD, life time – Chanhassen, MN

•Support lead for 23 MN club locations Group Fitness / Yoga Studio Managers

4/1999-10/2003

DAKOTAH! SPORT & FITNESS - Prior Lake, MN

•Fitness manager

•Group Fitness Coordinator, instructor, Cycle Club Coordinator, Tanning Manager and Cardio Kids / Yoga program Manager. Hire, train, manage 35+ instructor team, payroll, plan and coordinate schedule, respond to members and deliver 5-Star customer service.

JUNE 1990

HIGH SCOOL DIPLOMA, Minnetonka High – Minnetonka, MN

AUGUST 1993

EXERCISE SCENCE, BUSINESS MANAGEMENT University of Minnesota, MN

•Yoga Teacher (200+ RYT)

•ACE Certified Group Fitness

•NASM – Certified Personal Trainer

•Artistry Award Winner – Event Planner

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