Data Entry Customer Service remote work from home

Rabia Frazier

816-***-**** ********@*****.*** Kansas City, MO 64138

Summary

An organized and motivated customer service professional with over five years experience working in consumer relations as well as education. I am seeking a full time customer service position that has the potential for growth in the future. Skills

● Efficient in Microsoft Office

● Willing to learn new software

● Languages: Fluent in English

● Languages: Conversational in Arabic

● Data Entry

● Conflict Resolution

● Time Management

● International Sales

● Detail Oriented

● Self-motivated and able to focus on a task

until completion

● Able to maintain composure in a

fast-paced environment

● Strong interpersonal skills

● Account management

● Strong Work Ethics

Experience

December 2021 - PRESENT

Nur Imports; Kansas City, MO - Clerical Administrator

● Actively promote and sell products from around the world to customers from a variety of cultural backgrounds

● Maintain in-store inventory through matching invoices from vendors, ensuring prompt import of goods, and managing shrink

● Process payroll

● Use research and our database of vendors to identify the best options when fulfilling custom orders of any size, ensuring customer satisfaction

● Responsible for a courteous and welcoming environment that has created several repeat customers and maintains our 4.9 star rating on Google August 2005 - PRESENT

Rabia’s Old Fashioned American Desserts; Saudi Arabia/Kansas City, MO - Owner, Head Baker

● Create custom cakes and other desserts using specific feedback from individual customers

● Invoice customers in a timely and accurate manner

● Use suggestions from customers to create new and exciting seasonal offerings Education

Universal Academy, Kansas City - High School Diploma

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