Global Program Manager / Global Project Manager

CINDY BERTKE 616-***-****

Grand Rapids, MI ****3

********@*****.*** https://www.linkedin.com/in/cbertke PROFESSIONAL OBJECTIVE

Utilize my 12-year experience as an International Project Manager / Program Manager for multi-billion dollar companies to lead projects / programs from idea to market while exceeding all key stakeholder's success criteria (on time, on budget, on profile) with a focus on the end user SKILLS

Advanced Fast Track PM Expert Communicator Leadership Organization / Detail Oriented Collaboration Problem-Solver Strategy Analysis Influencer / Motivator Effective Presenter PROFESSIONAL EXPERIENCE

Bissell Homecare, Inc. 2020 - 2022

Walker, MI

Consumables Program Manager

● Created product development tools and training material for over 65 international associates

● Led new innovation (EPA, Capital Spending), SKU maintenance and externally produced finished good projects

● Facilitated the transition of acquired plant-based product line (over 50 SKUs) to internal manufacturing to achieve cost savings / timing deliverables

● Implemented fast-track project schedules to reduce project timeline by 6 months

● Provided mentorship to junior associates regarding project schedules, time management strategies, driving accountability and building trust with teams to optimize performance Amway, Inc. 2010 - 2020

Ada, MI

Project Manager, 2015 - 2020

● Executed Product Profile Workshops to meet 100% of department objectives (On time / On profile / On budget)

● Launched fast-track project in 6 months to capitalize industry trends

● Established the Affiliate-to-Affiliate Product Sharing Program impacting 25 markets and improve Gross Margin by over 15%

● Partnered with International Regulatory Compliance Agency to establish a new product classification

● Organized and moderated a Regional Presentation Series featuring Global Leaders’ initiatives

● Established a Risk Mitigation Guideline used to empower teams

● Organized manufacturing / warehouse Job Shadow events for corporate teammates

● Completed Marketing Professional Development assignments, including: o Demonstrated a VIP Product Program, digital apps and retail kits at international sales events o Finalized print ads for promotional items

o Supported internal and external Marketing Research o Completed Product Pricing and Competitor Analysis to quantify profile targets o Created Activation / Communication Plans for product / program launches CINDY BERTKE 616-***-****

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PROFESSIONAL EXPERIENCE - Continued

Change Control Analyst - Quality Assurance, 2013 - 2015

● Developed and presented the Global Change Control Program with new software to Executive Sponsors, leaders and users (over 450 associates)

o Created / Presented training material described as “Best-in-Class Training Benchmark” by VP of Quality

● Quantified key milestones, reducing open tasks by over 40% in 5 days

● Ensured user, process and program compliance of GMP and FDA Regulations

● Represented Change Control Program at Contract Customer Audits Change Control Administrator - Quality Assurance, 2011 - 2013

● Analyzed product, process and equipment change requests to accomplish 100% completion rate for all business lines; Beauty, Nutrition, Personal Care, Home Care (average 500 requests annually)

● Designed a Visual Management Whiteboard to highlight resource capacity and allocate new projects to staff accordingly

Product Content Specialist, 2010 - 2011

● Managed operational documents and led cross-functional collaborations to approve content

● Provided training and development on systems, processes and procedures to new contractors as a part of onboarding activities

● Quantified annual cost to maintain an operational document to achieve 10% SKU Reduction EDUCATION

University of Cincinnati

Bachelor of Business Administration

Double Major: Marketing, Business Management

● Dean’s List

● Merit Grant Winner

INTERESTS AND COMMUNITY INVOLVEMENT

Running, clean cooking, reading, gardening, cycling, cultural events University of Cincinnati Alumni Association

Kappa Kappa Gamma Alumni Association

Grand Rapids Art Museum Member

Grand Rapids Running / Walking Club

WMU Parent Network

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