Sales Associate Customer Service
Resume:
WILLIAM DODD
**** ******* **** *** ******, OK ***12 405-***-**** **********@*****.***
CAREER OBJECTIVE
Seeking a position where I can maximize my 10+ years of management, quality assurance, sales, and training experience.
EDUCATION
Oklahoma State University-Oklahoma City
●1-year business management.
LANGUAGES
●Spanish: Comprehensive
SKILLS & ABILITIES
Office Skills
●Basic computer literacy.
●Organizational skills.
●Strategic planning and scheduling.
●Time-management.
●Critical thinking skills.
●Attention to detail.
Management Skills
●Problem assessment.
●Creative problem solving.
●Interpersonal skills.
●Leadership abilities.
●Teambuilding and supervision.
●Oral and written communication skills.
Customer Service Skills
●Attention to Detail.
●Active Listening Skills.
●Improving Customer Experience.
●Building Customer Loyalty.
●Positive Attitude.
●Time Management.
PROFESSIONAL EXPERIENCE
Sales Associate
Parks Coffee
●Present, promote and sell products/services using solid arguments to existing and prospective customers.
●Perform cost-benefit and needs analysis of customers to meet their needs.
●Establish, develop and maintain positive business and customer relationships.
●Expedite the resolution of customer problems and complaints to maximize satisfaction.
●Achieve agreed upon sales targets and outcomes within schedule.
●Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
2020 to Present
Contract Work
●Work with Catering, Lawns, Roofing and Flooring.
2019 to 2020
Amazon Delivery Driver
Lucky 5 Logistics Inc.
●Fast paced delivery position delivering Amazon packages using large cargo van.
●Multiple stops per day while navigating Oklahoma City and surrounding metro areas.
●Personable; being able to interact with customers and their property.
2018 to 2019
Manager, Sales
Ben E Keith Foods.
2006 to 2017
●Coordinated “Will Call” orders.
●Able to conduct growth of business through marketing.
●Ability to organize and deliver all orders to customers waiting for their product.
●Demonstrates strong work ethic and ability to learn by adapting to different positions in the work environment.
●Place customer orders in system.
●Managed 4+ employees.
Manager, Sales
RL Schreiber in Pompano Beach, FL.
2000 to 2006
●Sold spices to top rated chefs and restaurants.
●Assisted customers on a regular basis on best selection of spices and soup bases to meet their needs.
● Placed customer orders and kept inventory of spices and soup bases.
●Ability to organize and deliver orders to customers waiting for their product.
REFERANCES
Jack Linduff
Will Call Coordinator, Ben E Keith Foods
Zachary Barron
Catering, Johnny Carino’s
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