Customer Service Sales Representative
Resume:
CONTACT
*****@************.***
Phoenix, AZ 85085
EDUCATION AND TRAINING
Leesburg Flight Academy
Leesburg, Virginia
Private Pilot Ground Instructor
Advanced Ground Instructor (AGI)
Fundamentals of Instruction (FOI)
FAA Exam Administrator (Proctor)
Instrument Rated Commercial Pilot, SEL, MEL
The University of Texas at El Paso
El Paso, TX
Business Course Work
CERTIFICATIONS
Specialized Education / Other Skills
Telephone Etiquette
Social Styles – Wilson Learning Systems
Situational Leadership
Corporate Stores Accounting.
Loss Prevention Interview Techniques (Wicklander-Zulawski)
Profit Maker
EEOC
Counseling and Interviewing Techniques
Team Management
Presentation Skills
Psychology of Winning
Windows 10
Microsoft Office
Influencing Others
Exceptional customer service
SUMMARY
Highly motivated team player with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised, quickly masters new skills.
SKILLS
Highly organized
Clear concise communication
Empathetic
Highly reliable self-starter
Able to prioritize
Adaptable to change
Social Styles - expert level
Easily aligns and supports the corporate vision
EXPERIENCE
Owner
Headshots of Dallas Dallas, Texas
02/2019 - Current
Developed and implemented successful sales strategies to meet business goals
Managed sales presentations to promote product and brand benefits
Extensive participation in Networking Groups and local “Chambers of Commerce”
Analyzed client business needs and assisted in determining appropriate resources and strategies
Led startup and creation of operational
procedures and workflow planning
Enhanced operational performance by developing effective business strategies, systems, and procedures
Acquired exceptional photographic skills
Maintained a 5.0 Google rating
Worked with a large variety of personality types
President of Operations
Vick Audio Video, LLC Dallas, Texas
09/2017 - 01/2019
Generated and implemented business strategies to increase revenue while executing operational base development
Integrated marketing and sales strategies with business development and operational leadership plans
Coordinated work across departments to keep teams on track with company goals
Cultivated and maintained positive working relationships with clients, employees, vendors, and other stakeholders
Inside Sales Representative
Fast Signs Dallas, TX
04/2015 - 07/2017
Contacted new and existing customers to discuss product and service solutions
Responded to customer inquiries quickly and professionally to maintain customer satisfaction
Consulted with customers to aid selection and purchase of products that met needs
Leveraged computer system to input customer orders and pricing information
Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques
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ALLAN PETERSEN
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