Customer Service Representative
Resume:
Cheyenne Leavitt
Detail-Oriented Worker with Years of Customer Service/ Sales experience.
Boise, ID 83714
*******@*****.***
Authorized to work in the US for any employer
Work Experience
Resolution Account Manager
Till - Boise, ID
October 2021 to Present
• Manage daily ACH returns
• Use resources to gather new information on delinquent clients (phone numbers, social media, new employment)
• Manage 50-180 accounts daily (phone calls, text, email, calls to employers)
• Inbound & outbound calls
• Process payments
• Help train new hires
• Database management
Compliance Specialist
Commercial Registration Services - Eagle, ID
September 2017 to October 2021
• Federal updates
• Phone calls (inbound and outbound)
• Scheduling call backs
• Account management
• Microsoft and excel work
• Customer service
• Database management
• D.O.T compliance
• Train New Hires
Pest Control Specialist
Alpha Home Pest Control - Kuna, ID
June 2016 to September 2017
• Sales
• Scheduling
• Customer Service
• Door-to-door
• Dispatching techs
• Account management
• Database management
• Set up at shows
• Face-to-face interaction with customers
Customer Service Representative
CenturyLink/Level 3 Communications - Boise, ID
August 2015 to June 2016
• Customer service
• Sales
• Scheduling
• Problem solving
• Billing
• Account management
Education
High school diploma
Idaho Arts Charter School
June 2013
Skills
• Customer service
• Microsoft Office
• Microsoft Excel
• Sales
• Computer skills
• Communication skills
• Door-to-Door Experience
• Compliance management
• Direct sales
• Dispatching
• Data analysis skills
• Account management
• Typing
• Multi-line phone systems
• Canvassing
• Collection management
Languages
• English - Expert
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