Bartender and Customer Service Receptionist

ELIZABETH HART

ereddydamsn.com 616-***-**** Jenison, MI 49428

Summary

Friendly Bartender with expertise concocting cocktail drinks and alcoholic beverages. Familiar with numerous drinking-

making techniques. Offering 20 years of experience in providing patrons with superior service.

Skills

© Anticipating guest needs

© Outstanding customer service

‘© Organizational ability

Experience

Licaris pizza Hudsonville, MI

tender

05/2018 - 08/2022

Integrity Tax Jenison, MI

Receptionist

02/2012 - 04/2021

Carrabba's Restaurant Grandville, MI

Server

05/2011 - 05/2018

‘© Operated cash register and Point of Sale (POS) system for transactions and

made proper change for cash transactions.

© Balanced dai

© Kept track of bar tabs and transferred open tabs to dining area for wait

staff,

© Maintained knowledge of bar and menu options to prepare drinks and

make food recommendations.

¢ Followed alcohol awareness procedures for preventing intoxication and

handling intoxicated guests.

registers and generated sales reports for management

@ Scheduled and confirmed appointments.

@ Delivered administrative support to team members by making copies,

sending faxes, organizing documents and rearranging schedules.

© Processed payments and updated accounts to reflect balance changes.

¢ Served visitors by greeting, welooming and directing to appropriate

personnel

© Greeted customers, answered questions and recommended specials to

increase profits.

‘© Operated POS terminals to input orders, split bills and cakulate totals,

‘© Communicated with hosts, bussers and kitchen staff to prepare for and

serve customers.

Education and Training

Grandville High School Grandville, MI

GED

(06/2000

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