Shift Manager General

Allison D. McMath

425-***-****

*********@*****.***

**** ***** *** * ******* 98103

EXPERIENCE

BJ’s Brewhouse, Redmond — Server

SEPTEMBER 2016 - AUGUST 2017

BJ’s gave me the opportunity to learn about the production of beer and pairings. Memorization of 137 menu items and drinks. Full service restaurant.

Red Robin, Redmond — Server

AUGUST 2017 - JANUARY 2019

Working at Red Robin taught me how to upsell and work without supporting staff (no bussers or expos). Full service restaurant.

Crabpot, Bellevue — Server/ Shift Manager

FEBRUARY 2019 - MARCH 2020

Full service restaurant- obtained extensive wine knowledge while employed here.

Thomas Street Warehouse, Seattle- Hiring Manager/ Cash & Payroll Manager/ Floor Manager/Lead Server/Bartender

DECEMBER 2019 - CURRENT

Full service bar- very high volume nightlife bar. Obtained extensive alcohol knowledge while working here.

Excel proficient

Management of cash and payroll as well as office managing

REFERENCES

Brandon Halverson 623-***-****

Current General Manager.

Tice Azure 425-***-****

Former General Manager.

Alyssa Lim 425-***-****

Former Shift Manager.

SKILLS

Computing customer orders accurately into POS systems

Coming prepared, in uniform, and on-time to every shift

Memorization of menu items- as well as beer & wine food pairings

Excel in fast paced environments

Able to multitask and prioritize service efficiently

Answering customer questions

Managing a wait-list

Communicating with staff and customers efficiently

Maintaining cleanliness

Customer focused work ethic

Excel in fast paced environment

Able to build strong guest connections

Provide customers with a very fun experience

ETC

CURRENT FOOD HANDLER’s PERMIT

POS SYSTEM KNOWLEDGE

CURRENT MAST PERMIT

BEER KNOWLEDGE CERTIFICATION

WINE KNOWLEDGE CERTIFICATION

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