Customer Service Brgy
Resume:
KIANNA DELA PIEDRA LUMENDA
Nationality: Filipino
Contact Number: +63-975*******
E-mail Address: ***************@*****.***
Home Address: Brgy. Bulalo, Sultan Kudarat, Maguindanao
SUMMARY
Excellent knowledge to complete task, a good knowledge to customer service, cash registers, and stocking procedures with an ability to work effectively within a variety of job settings.
CORE COMPETENCES
Microsoft Office Programs · Adobe Photoshop and Corel Draw ·
SKILLS
Active listening
Communication
Computer skills
Customer service
Interpersonal skills
Leadership
Management skills
Problem-solving
Time management
Transferable skill
WORK EXPERIENCES (from latest company)
SALES REPRESENTATIVES - STL PCSO (Small Town Lottery)
January 2020 to April 2020
Duties and Responsibilities:
Serves customers by helping those select products.
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
Greets and receives customers in a welcoming manner.
Responds to customers’ questions.
Directs customers by escorting them to racks and counters.
Provides outstanding customer service.
Documents sales by creating or updating customer profile records.
Manages financial transactions.
Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
Alerts management of potential security issues.
Assists with inventory, including receiving and stocking merchandise.
Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
EDUCATIONAL BACKGROUND
College Education: Coland System Technology College
ABM Accountancy Business Management
Cotabato City, Philippines, 2018
Secondary Education: Cotabato City National High School Rojas
Cotabato City, Philippines 2016
Elementary Education: Maguindanaon Elementary School
Banubo, Sultan Kudarat, Maguindanao, 2012
PERSONAL DATA
Date of Birth : March 31, 2000
Place of Birth : Malolos, Bulacan, Philippines
Civil Status : Single
Nationality : Filipino
Language Spoken : Filipino and English
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