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Customer Service Librarian

Location:
Dakar, Senegal
Posted:
November 14, 2022

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Resume:

JULIETTE EPIPHANIE

DIEME

LIBRARIAN

D E T A I L S

ADDRESS

Quartier Keur Sidy, Nguékokh

Mbour, 221

Senegal

PHONE

+221-*********

EMAIL

***************@*****.***

S K I L L S

Document management

software

Critical thinking and

problem solving

Microsoft Excel

Microsoft Office

Computer Skills

Decision Making

Adaptability

Effective Time

Management

Fast Learner

Leadership

Ability to Work in a Team

Customer Service

Communication Skills

P R O F I L E

Creative and customer-oriented librarian with 5 years of experience as a practitioner in public, private and academic libraries. Demonstrated success in developing innovative programs and services that meet the needs of diverse user groups. Ability to cultivate positive relationships with staff, patrons and community partners. E D U C A T I O N

Master 2 in Documentary Information Sciences,-

Ecole des Bibliothécaires Archivistes et

Documentalistes (EBAD)

Dakar

2020 — Present

Master 1 in Documentary Information Sciences, Ecole des Bibliothécaires Archivistes et Documentalistes

(EBAD)

Dakar

2019 — 2020

License in Documentary Information Science, Ecole

des Bibliothécaires Archivistes et Documentalistes

(EBAD)

Dakar

2018 — 2019

University Diploma of Librarian license 2, Ecole

des Bibliothécaires Archivistes et Documentalistes

(EBAD)

Dakar

2017 — 2018

University Diploma of Librarian license 1, Ecole

des Bibliothécaires Archivistes et Documentalistes

(EBAD)

Dakar

2016 — 2017

Baccalauréat Série L2, Lycée El Hadj Ibrahima Sakho Nguékokh

Mbour

2015 — 2016

I N T E R N S H I P S

Library management and teacher's assistant, Ecole

Aloyse Kobes

Dakar

Jan 2022 — Jul 2022

• Collecting and cataloging library resources including books, films, and publications.

Literary knowledge

Access to extensive library

Initiative and

Problem-solving Abilities

Creativity

Ability to Work

Independently

L A N G U A G E S

French

English

Wolof

Diola

• Monitored student progress and performance, and maintained meticulous documentation for each student.

Creation and management of a library, Institut des Professions Juridiques et Immobilières

Dakar

2020 — Present

• Collecting and cataloging library resources including books, films, and publications.

Application of the digitization project to the

Islamology Department, Institut fondamentale

d'Afrique Noir (IFAAN) université Cheikh Anta Diop Dakar

May 2019 — Jul 2019

• Preparing records for digitization; separating a variety of records, preparing paper documents for digitization, removing staples, binding, and removing paperclips.

Application work at the minor seminary, Ngasobile

Aug. 2018 and Aug. 2019

Library, Cours Anne Marie Javouhey Dakar

Apr 2018 — May 2018

• Helping people locate reference and leisure reading materials.

• Maintaining library records and ensuring they are up to date. University Library, Universite de Dakar BU-UCAD Dakar Aug 2017 — Sep 2017

• Managing books, periodicals, audio and video recordings and digital resources including cataloging, organization and storage.

• Aiding individuals with research, including locating appropriate databases or books and overseeing the use of those materials.

Application work, Grand séminaire de Sebikotane Sebikotane Sep 2017



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