Service Representative Remote

La Toya Bell

**** *. ******** **., **** P-***, Tallahassee, FL 32301 C: 850-***-**** ************@*****.***

SUMMARY OF QUALIFICATIONS

Motivated self-starter who is highly committed to helping others. Resourceful and detail-oriented; skilled problem-solver and multi-tasker. Innovative, enthusiastic, and uncompromising work ethic. Detail-oriented with strong organizational skills. Excellent written and oral communication skills. Works independently and in a team environment.

EDUCATION AND PROFESSIONAL DEVELOPMENT

UNIVERSITY OF PHOENIX Online

B.S. in Human Services 2017

UNIVERSITY OF PHOENIX Online

A.A. in Health Care Administration 2010

COMUPTER EXPERIENCE

MS Office Internet E-Clinical Child Welfare

PROFESSIONAL EXPERIENCE

Refuge House Tallahassee, FL

Courthouse Coordinator 12/2021-present

Assist victims with injunctions and other court related activities

Provide courtroom accompaniment to petitioners

Assist participants with relevant information and referral resources

Update and maintain accurate client records

Children’s Home Society Tallahassee, FL

Independent Living Specialist 03/2020-10/2021

Assess client needs and develop service plans and DCF Case Plans

Develop and maintain case and program documentation

Assist young adults with life skills and daily living

Participate in court hearings and case staffing’s

Prepare case/status reports for the young adults

Select Specialty Hospital Tallahassee, FL

Admissions Coordinator 09/2019-03/2020

Admit new patients upon arrival

Enter new patient information into the database

Consult with Clinical Liaisons regarding referrals

Submit new patient referrals

Children’s Home Society Panama City, FL

Dependency Case Manager 11/2017-07/2019

Conduct child safety assessments

Assess client needs and develop service plans, DCF Case Plans

Develop and maintain case and program documentation

Prepare case/status reports and make recommendations

Participate in court hearings and case staffing’s

Coordinate cases with supervisor, team members, providers and attorneys

Contact this candidate